Supervisor, Paid Social

PHM is the leading health media agency in the US, built for the modern healthcare experience. Here, industry depth meets media scale, where data becomes direction, where creativity and storytelling bring truth to life, and where orchestration replaces fragmentation. Dedicated to making brands discovered, PHM redefines what media can do through data, content, and creativity. Because in modern healthcare, the brands that are found are the ones that lead. And when brands lead, advantage follows.

About the role

The Paid Social Sr. Associate is responsible for planning and managing paid social tactics for assigned clients. The primary function of this role is to have a deep understanding of client goals, monitor campaign quality, and consistently and proactively evaluate new opportunities to maximize performance.

Responsibilities

• Understands the relationship between paid, owned, and earned social media tactics
• Deep understanding of social media platforms such as Meta, Twitter, LinkedIn, Snap, TikTok, Pinterest, Reddit, etc.
• Intermediate level understanding of Excel functions (e.g., VLook-up, Pivot Table, chart building) and PowerPoint
• Monitors the latest trends in social media, including advertising formats, channels, and technologies to improve campaign performance and provide recommendations on how clients can best leverage new tools and services
• Familiarity with monitoring campaign financials, budgets, and processing invoices
• Drives decisions around campaign architecture and setup
• Proactively identifies optimization opportunities; tracks and analyzes results
• Pulls platform data and prepares reports for clients including campaign analysis
• Monitors and updates pacing documents to planned campaign budgets while maintaining performance goals
• Participates in client and creative agency communications: attends meetings, produces high-quality client deliverables, fields questions as they relate to paid social media campaign details including performance
• Grows partnerships with key vendors
• Trains Paid Social Associate(s) and manages Associate-level delegation, workflows, and timelines
• Partners with Supervisor to coach Associate-level employees and is responsible for Associate’s career progression

Requirements

• Exhibits integrity and trust
• Adherence to agency procedures and processes
• Proficiency in computer skills used to manage day-to-day workflow (e.g., Microsoft Office Suite)
• Ability to multi-task, manage one’s time, and demonstrate personal organization and ability to meet deadlines
• Bachelor’s degree required
• 3 years of biddable social media campaign management experience
• Healthcare industry knowledge a plus
• Meta Blueprint Certification desired

Benefits

• Medical coverage
• Dental and vision
• Disability insurance
• 401K plan
• Parental and family care leave
• Family forming assistance
• Tuition reimbursement
• Flexible time off

Pay

USD $75,050.00 - USD $107,835.00/Annually