Supervisor - Hotel Valets
Propark Mobility · Montclair, NJ · 2 wk ago
OTHR$20–$22/hrPart-time
About the role
Propark Mobility is currently hiring Supervisory Valet Attendants for full-time and part-time opportunities to start immediately.
What we're looking for
- Develop and train shuttle drivers and valets to ensure job expectations are met
- Review and approve work schedules to ensure adequate coverage while minimizing expenses
- Develop and maintain excellent client relations and attend client meetings
- Handle customer complaints and day-to-day operational issues
- Manage employee work hour reports and submit payroll
- Oversee the customer service program to ensure customer satisfaction
- Develop budgets and monitor financials to meet business goals
- Review and evaluate audits to ensure integrity of revenue control
- Ensure compliance with company and client policies and procedures
- Complete required reports
What's in it for you
- We promote from within - park your career here!
- Free Parking while on shift at your assigned Propark location
- Flexible scheduling; paid Holidays and Wellness
- Free and confidential employee assistance program (EAP) that provides support and resources to employees and their families 24/7, including 3 free counseling sessions for all employees and each household family member
- Paid vacation and an extra day-off on your birthday (FT Employees)
- Benefits Package - including medical, HSA, FSA, dental, vision, and 6 supplemental insurances, including commuter benefits, pet insurance and 401k (FT Employees)
- The Company offers seven (7) paid holidays: New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day, Birthday (Floating Holiday)
Pay & Schedule
- Pay Rate: $20.00 - $22.00 per hour plus cash tips
- Job Type: Full-time & Part-time
- Location: Montclair, NJ
- Shifts Available: Afternoon, Weekends & Holiday
Requirements
- You are at least 18 years old
- You have a valid driver's license and have been driving for at least 2 years
- Energetic, outgoing and can stand, run, and carry items, up to 50lbs, if needed
- Great communicator in both written and spoken language, with a friendly, professional approach to everyone you meet
- Thrive in a fast-paced environment, and can help resolve customer issues in a positive and helpful way
- You are a motivated individual willing to take on new challenges, with experience in Customer Service or the Hospitality Industry
- You are a roll-up-the-sleeves, get stuff done type of person that is organized, honest and thoughtful
- Your friends describe you as trustworthy, loyal and dependable
- You are self-sufficient, resourceful, collaborative and decisive
- You see a challenge as an opportunity and are looking for a position with a chance for growth
- You have a flexible schedule meaning that the position may require working weekends and holidays
- You have very strong conversational communication skills
- You have an exceptional way with people and you want more
Preferred qualifications
- Valet parking: 1 year+
- Customer service: 1 year+
Application questions
- Do you have a valid driver's license (at least 2 years)?
- Can you drive a manual (standard, stick-shift) transmission?