Supervisor - Valet

Responsibilities

• Help motivate and lead staff in promoting teamwork and a customer service environment.
• Respond to customer inquiries and complaints and assist with completing accident/incident reports.
• Aid in training, scheduling, and evaluation of staff.
• Assist local management with maintaining and/or cataloging all equipment, uniforms, and supplies.
• Reconcile daily bank reports and ticket logs and identify discrepancies as applicable.
• Maintain log of field bank transactions, uniforms issued, and parking violators, as applicable.
• Monitor cleanliness and physical conditions at the assigned facilities and report any safety or maintenance issues to local management.
• Perform valet, attendant, or cashier duties as needed.

Qualifications

• You are at least 18 years old.
• You have a valid driver's license and have been driving for at least 2 years.
• Energetic, outgoing, and can stand, run, and carry items, up to 50lbs, if needed.
• Great communicator in both written and spoken language, with a friendly, professional approach to everyone you meet.
• Thriving in a fast-paced environment, and can help resolve customer issues in a positive and helpful way.
• You have at least one year of related parking and/or customer service experience.
• You are a motivated individual willing to take on new challenges, with experience in Customer Service or the Hospitality Industry.
• You are a roll-up-the-sleeves, get stuff done type of person that is organized, honest and thoughtful.
• Your friends describe you as trustworthy, loyal and dependable.
• You are self-sufficient, resourceful, collaborative and decisive.
• You see a challenge as an opportunity and are looking for a position with a chance for growth.
• You have a flexible schedule meaning that the position may require working weekends and holidays.
• You have very strong conversational communication skills.
• You have an exceptional way with people and you want more.

Benefits

• Free Parking!
• Flexible scheduling; paid Holidays and Wellness.
• Free and confidential employee assistance program (EAP) that provides support and resources to employees and their families 24/7.
• Including 3 free counseling sessions for all employees and each household family member.
• (FT Employees) Paid vacation and an extra day-off on your birthday!!
• (FT Employees) Benefits Package - including medical, HSA, FSA, dental, vision, and 6 supplemental insurances, including commuter benefits, pet insurance and 401k!
• The Company offers seven (7) paid holidays even though the nature of our business requires that our locations stay open.
• The seven (7) holidays include New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day, Birthday (Floating Holiday).