Supervisor

About the role

Supervisor in a retail environment focused on delivering exceptional customer service and promoting a culture of sport, innovation, and inclusion.

Responsibilities

• Lead and motivate a team of sales associates to achieve high performance and uphold store standards.
• Oversee daily operations, including scheduling, task delegation, and compliance with company policies.
• Drive sales growth by monitoring key performance indicators, enhancing visual merchandising, and telling compelling product stories.
• Partner with management to coach, develop, and support team members.
• Resolve customer issues promptly to ensure a positive shopping experience.
• Maintain an energetic and engaging retail environment for all customers.

Requirements

• Strong leadership and team management abilities.
• Excellent communication and interpersonal skills.
• Experience in retail sales, visual merchandising, or customer service preferred.
• Ability to analyze KPIs and implement strategies to meet sales goals.
• Commitment to fostering an inclusive, innovative, and energetic store culture.