Supervisor

About the Role

As a Retail Supervisor, you are the face of the brand, providing exceptional customer service in a fast-paced environment. You will lead by example, support team goals, and enhance the customer experience by guiding customers to find their ideal products. The role emphasizes teamwork, customer engagement, and representing Nike’s culture of innovation and inclusivity.

Responsibilities

• Deliver knowledgeable, enthusiastic service aligned with Nike’s principles
• Create an inviting environment, exceeding customer expectations
• Maintain professionalism, integrity, and kindness
• Operate cash registers, manage shipping and receiving, and handle stocking and visual displays
• Support team participation in store events
• Maintain store cleanliness

Requirements

• Minimum age varies by region
• Preferred 1 year of retail or consumer service experience
• Flexibility to work nights, weekends, and holidays
• Strong customer service skills and a positive attitude
• Ability to learn product details and technologies
• Physical ability to stand for long periods and perform bending, reaching, and climbing

Benefits

• Employee discounts
• Paid time off
• Health savings accounts
• Stock purchase plans
• Tuition reimbursement
• Access to various support programs