Supervisor - Valet
About the role
Help motivate and lead staff in promoting teamwork and a customer service environment. Respond to customer inquiries and complaints and assist with completing accident/incident reports. Assist with training, scheduling, and evaluation of staff. Assist local management with maintaining and/or cataloging all equipment, uniforms, and supplies. Reconcile daily bank reports and ticket logs and identify discrepancies as applicable. Maintain log of field bank transactions, uniforms issued, and parking violators, as applicable. Monitor cleanliness and physical conditions at the assigned facilities and report any safety or maintenance issues to local management. Perform valet, attendant, or cashier duties as needed.
What we're looking for
- At least 18 years old
- Valid driver's license with at least 2 years of driving experience
- Can drive a manual (standard, stick-shift) transmission
- Energetic, outgoing and can stand, run, and carry items, up to 50lbs, if needed
- Great communicator in both written and spoken language, with a friendly, professional approach to everyone you meet
- Thrive in a fast-paced environment, and can help resolve customer issues in a positive and helpful way
- At least one year of related parking and/or customer service experience
- Motivated individual willing to take on new challenges, with experience in Customer Service or the Hospitality Industry
- Roll-up-the-sleeves, get stuff done type of person that is organized, honest and thoughtful
- Trustworthy, loyal and dependable
- Self-sufficient, resourceful, collaborative and decisive
- See a challenge as an opportunity and looking for a position with a chance for growth
- Flexible schedule meaning that the position may require working weekends and holidays
- Very strong conversational communication skills
- Exceptional way with people and you want more
Good to have
- Valet parking: 1 year+
- Customer service: 1 year+
Pay
$22.00 per hour plus cash tips
Schedule
Full-time & Part-time, Mornings and Evenings, Weekends & Holidays
Benefits
- Promote from within
- Free parking while on shift at your assigned Propark location
- Flexible scheduling
- Paid holidays and Wellness
- Free and confidential employee assistance program (EAP) that provides support and resources to employees and their families 24/7, including 3 free counseling sessions for all employees and each household family member
- For Full-Time Employees: Paid vacation and an extra day-off on your birthday
- For Full-Time Employees: Benefits Package - including medical, HSA, FSA, dental, vision, and 6 supplemental insurances, including commuter benefits, pet insurance and 401k
- Seven (7) paid holidays: New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day, Birthday (Floating Holiday)