Hotel Valet Supervisor

Supervisor - Hotel Valet

Pay Rate: $22.00 per hour plus cash tips
Job Type: Full-time
Location: Luxury Hotel in Boston, MA
Shift: Wednesday - Sunday 3:00PM - 11:00PM

Must Have

• 2 Years Drivers License
• The ability to drive manual/stick-shift cars
• Prior hotel experience

What we're looking for

• Develop and train shuttle drivers and valets to ensure job expectations are met
• Review and approve work schedules to ensure adequate coverage while minimizing expenses
• Develop and maintain excellent client relations and attend client meetings
• Handle customer complaints and day-to-day operational issues
• Manage employee work hour reports and submit payroll
• Oversee the customer service program to ensure customer satisfaction
• Develop budgets and monitor financials to meet business goals
• Review and evaluate audits to ensure integrity of revenue control
• Ensure compliance with company and client policies and procedures
• Complete required reports

What's in it for you

• Free Parking!
• Flexible scheduling
• Paid Holidays and Wellness
• Free and confidential employee assistance program (EAP)
• Paid vacation and an extra day-off on your birthday
• Benefits Package - including medical, HSA, FSA, dental, vision, and 6 supplemental insurances, including commuter benefits, pet insurance and 401k!
• Seven (7) paid holidays

Must Haves

• You are at least 18 years old
• You have a valid driver's license and have been driving for at least 2 years
• You can drive stick-shift/manual cars
• You have prior hotel hospitality experience
• Energetic, outgoing and can stand, run, and carry items, up to 50lbs, if needed
• Great communicator in both written and spoken language, with a friendly, professional approach to everyone you meet
• Thrive in a fast-paced environment, and can help resolve customer issues in a positive and helpful way
• You are a motivated individual willing to take on new challenges, with experience in Customer Service or the Hospitality Industry
• You are a roll-up-the-sleeves, get stuff done type of person that is organized, honest and thoughtful
• Your friends describe you as trustworthy, loyal and dependable
• You are self-sufficient, resourceful, collaborative and decisive
• You see a challenge as an opportunity and are looking for a position with a chance for growth
• You have a flexible schedule meaning that the position may require working weekends and holidays
• You have very strong conversational communication skills
• You have an exceptional way with people and you want more

Good To Haves

• Valet parking: 1 year+
• Customer service: 1 year+

Company Information

• Propark Mobility is an Equal Opportunity Employer (EOE)
• The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.