Supervisor, DC Operations, Shipping
About the role
We are seeking a Supervisor to join our Distribution Center team. This role is tailored for individuals with experience working in a multi-channel, highly automated Distribution Center.
Responsibilities
Develop and implement daily operational plans aligned with service level agreements (SLAs) and business goals.
Oversee labor scheduling, resource allocation, and workflow coordination to meet productivity and efficiency targets.
Maintain compliance with company policies, safety regulations, and industry best practices.
Prepare and present reports on operational metrics, challenges, and improvement strategies.
Facilitate effective communication across all levels of the organization, ensuring alignment between departments.
Collaborate with key partners such as transportation, inventory control, customer service, and other stakeholders to resolve issues and streamline operations.
Identify and implement process improvements to enhance efficiency and reduce waste.
Champion a 5S culture by implementing organizational and process improvement initiatives.
Lead, train, and mentor employees to enhance performance and career development.
Conduct performance evaluations, set clear expectations, and provide coaching to drive individual and team success.
Monitor attendance, productivity, and adherence to company policies, addressing performance issues promptly.
Foster a positive, collaborative work environment that encourages continuous improvement and teamwork.
Ensure all employees are informed of company policies, safety protocols, and performance expectations.
Encourage innovation and a culture of problem-solving among team members.
Requirements
H.S. Diploma/G.E.D. required; Bachelor's Degree preferred.
3+ years of related experience working in a distribution environment; 1+ year of management/people leadership experience.
Prior experience with automation within a distribution environment and experience in a high volume/high value distribution center is a plus.
Strong leadership skills with a willingness to lead by example, ability to motivate for high performance, and ability to manage team members at various performance levels.
Strong interpersonal skills with an ability to build effective cross-functional relationships, navigate interactions with all levels of management, and maintain professionalism at all times.
Proactive and detail-oriented, able to establish and maintain professional relationships.
Proficiency in warehouse management systems and Microsoft Office suite.
Excellent organizational and problem-solving skills.
Excellent verbal and written communication skills with the ability to think strategically as well as tactically.
Able to lift and move up to 35 lbs.
Able to actively walk the warehouse floor; and stand for extended periods up to 12 hours.
Qualifications
Able to work flexible shifts, including nights and weekends.
Skills
Leadership
People Management
Workflow Management
Inventory Control
Packing
Picking & Replenishment
Receiving
Returns
Shipping
Benefits
At Tory Burch, we believe in the importance of giving back and you’ll have many opportunities to do just that through the Tory Burch Foundation and paid volunteer days.
Pay
Competitive salary based on experience and qualifications.
Schedule
Flexible scheduling to accommodate multi-shift operations.