Supervisor, DC Operations
About the role
The Distribution Center (DC) is a dynamic and collaborative environment where innovation meets a personal touch. Located in a state-of-the-art facility, the DC team is dedicated to providing best-in-class service to our customers.
Responsibilities
Develop and implement daily operational plans aligned with service level agreements (SLAs) and business goals
Oversee labor scheduling, resource allocation, and workflow coordination to meet productivity and efficiency targets
Maintain compliance with company policies, safety regulations, and industry best practices
Prepare and present reports on operational metrics, challenges, and improvement strategies
Facilitate effective communication across all levels of the organization, ensuring alignment between departments
Collaborate with key partners such as transportation, inventory control, customer service, and other stakeholders to resolve issues and streamline operations
Identify and implement process improvements to enhance efficiency and reduce waste
Challenging the status quo, leveraging data and insights to refine operational workflows
Address operational challenges with practical solutions, ensuring seamless execution across departments
Requirements
H.S. Diploma/G.E.D. required; Bachelor's Degree preferred
3+ years of related experience working in a distribution environment; 1+ year of management/people leadership experience
Prior experience with automation within a distribution environment and experience in a high volume/high value distribution center is a plus
Strong leadership skills with a willingness to lead by example, ability to motivate for high performance, and ability to manage team members at various performance levels
Strong interpersonal skills with an ability to build effective cross-functional relationships, navigate interactions with all levels of management, and maintain professionalism at all times
Establish and maintain professional relationships
Proficiency in warehouse management systems and Microsoft Office suite
Excellent organizational and problem-solving skills
Excellent verbal and written communication skills with the ability to think strategically as well as tactically
Able to lift and move up to 35 lbs
Able to actively walk the warehouse floor; and stand for extended periods up to 12 hours
Qualifications
Flexible with your schedule to include nights and weekend schedules if/when needed
English proficiency (speaking and understanding)
Skills
Leadership skills
People management skills
Inventory control
Packing
Picking & Replenishment
Receiving
Returns
Shipping
Benefits
Generous employee discount and access to exclusive sales
Access to ongoing training and career development programs
Flexible scheduling, including three-day workweeks
Casual Friday every day of the week at our state-of-the-art, climate-controlled facility
Investment in your professional growth
Opportunities to give back through the Tory Burch Foundation and paid volunteer days
Pay
Competitive salary commensurate with experience
Schedule
Multi-shift building with flexibility to include nights and weekends as needed