Supervisor Billing

Job Summary

The Supervisor of Billing reports to the Revenue Cycle Director/Manager and is generally responsible for maintaining a high quality of service while ensuring timely payment for services provided. This role oversees and manages the daily operation of the billing office to ensure all charges are processed, billed accurately, and any denials or edits are resolved and followed-up on in a timely manner. The role is responsible to work with individual departments and practice staff to support the goals and protocols of revenue cycle workflow or revenue affecting tasks.

Responsibilities

• Establishes and monitors auditing and clinical billing office policies and procedures to ensure maximization of revenue for department
• Successful distribution of work among staff members to drive work allocation and productivity management
• Ensures timely activity on accounts receivable to generate the highest possible revenue in a compliant manner
• Directs staff of Data Entry, Charge Capture, Cash Posting, Commercial and Government Follow-Up, and Customer Service departments
• Plans, coordinates, and implements staff training and performance evaluation processes
• Manages staff, interviews, hires, assigns and directs work, appraises staff performance with rewards and discipline, addresses complaints and resolves issues that may arise, and acts as a mentor for department staff
• Keeps current on reimbursement and billing issues as well as implementing the changes in the business office’s current practices
• Analyzes, recommends, and implements policies and procedures as needed to maximize reimbursement for all services rendered in compliance with established third-party guidelines

Requirements

• Bachelor of Arts or Science in business, accounting or healthcare AND 3+ years Supervisory or managerial experience and previous exposure to hospital or physician billing (Required)
• H.S. Diploma/GED AND 7+ years billing/revenue cycle experience (Required)