Summer Hospitality Sales and Events Intern (Unpaid)

Sales & Events Intern

Duties

The following reflects management's definition of essential functions for this position but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities at any time due to business needs or reasonable accommodation.

• Support the sales team with booking, planning, and coordinating resort events while maintaining exceptional customer service
• Aid in responding to inquiries for weddings, corporate events, group bookings, winery experiences, and catered functions
• Aid in sales presentations, catering calls, and client follow-up communication
• Cook up event menus and operational details with the Culinary and Banquet teams as directed
• Prepare banquet event orders (BEOs), rooming lists, event resumes, and client correspondence
• Maintain accurate records in sales software and property management systems
• Support revenue-generating initiatives through prospecting, lead follow-up, and client relationship building
• Monitor booking space and assist with tracking event and group revenue information
• Coordinate VIP arrivals, welcome amenities, and guest experiences
• Assist with event setup preparation and operational support during weddings, banquets, winery events, and resort functions
• Conduct resort site inspections for prospective clients in the absence of a sales manager
• Coordinate vendor communication, rental orders, entertainment scheduling, and event logistics as directed
• Absorb show rooms, promotional materials, welcome cards, and sales collateral requests
• Attend resort events and assist with guest interaction, hosting, and operational execution
• Work closely with Front Office, Banquets, Food & Beverage, Housekeeping, Spa, and Winery teams to ensure smooth event execution
• Maintain resort event calendars and departmental schedules

Job Knowledge & Qualifications

• Intention to pursue or current enrollment in a degree program related to Hospitality Management, Sales, Marketing, Communications, Business, or a related field
• High school juniors/seniors, college students, and recent graduates are encouraged to apply
• Minimum 3.0 GPA preferred
• Strong communication, organizational, and interpersonal skills
• Professional demeanor with a willingness to learn in a fast-paced hospitality environment
• Ability to multitask and adapt to changing operational needs
• Proficiency in Microsoft Office and general computer skills preferred
• Availability to work onsite during the internship program

Working Conditions

• Works primarily indoors throughout shift within a large resort property
• Position may require movement between multiple departments and event locations across the property
• Some outdoor event exposure may occur depending on resort programming and event schedules

Physical & Mental Demands

• Coordinate multiple tasks simultaneously in a fast-paced hospitality environment
• Communicate effectively with guests, clients, vendors, and team members
• Stand and walk for extended periods during events and operational support
• Occasionally lift and carry light office or event materials
• Maintain professionalism and attention to detail during high-volume resort events

Additional Requirements

• Follow all Carter Creek Winery Resort & Spa handbook policies and procedures
• Maintain strict confidentiality of resort operations and records
• Demonstrate professionalism and a guest-first attitude at all times
• Perform special projects and additional duties as assigned by leadership