Summer Human Resources Internship (Unpaid)

Located in Johnson City, Texas, Carter Creek Winery Resort & Spa offers authentic Texan hospitality. In addition to a premiere winery inspired by a founding family of Texas Wine Country, the Carter Creek Winery Resort & Spa features a Restaurant/Brewery along with banquets and other special events to create a blend of dining experiences.

About the role

Carter Creek Winery Resort & Spa is operated by the Carter Hospitality Group with 25 years of experience in the hospitality field. For more information, visit https://www.cartercreek.com.

Responsibilities

• Supporting the HR Department in daily operations while learning the unique functions of Human Resources within the hospitality industry.
• Assisting with recruitment efforts for hotel, restaurant, winery, spa, and guest service positions.
• Coordinating interviews, candidate communication, and onboarding processes.
• Supporting new hire orientation and employee training programs.
• Learning hospitality scheduling, staffing, and labor management practices.
• Maintaining employee records and personnel files with accuracy and confidentiality.
• Providing professional customer service to employees and managers regarding HR-related questions.
• Aiding in payroll preparation, timekeeping reviews, and HR reporting.
• Assisting with benefits enrollment communication and employee documentation.
• Learning hospitality compliance standards related to wage and hour practices, workplace policies, and employee relations.
• Aiding in preparation of job postings, recruitment advertisements, and hiring events.
• Gaining exposure to resort operations including Front Office, Food & Beverage, Housekeeping, Spa, and Winery departments.
• Participating in leadership meetings and operational discussions to better understand hospitality management.
• Completing special projects designed to improve employee experience and operational efficiency.

Qualifications

• Intention to or current enrollment in a degree in Human Resources, Hospitality Management, Business, or a related field.
• High school juniors/seniors, college students, and recent graduates are encouraged to apply.
• Minimum 3.0 GPA preferred.
• Strong communication and organizational skills.
• Professional demeanor with a willingness to learn in a fast-paced hospitality environment.
• Ability to maintain confidentiality and handle sensitive information responsibly.
• Proficiency in Microsoft Office and general computer skills preferred.
• Availability to work onsite during the internship program.

Benefits

Hands-on experience in Human Resources within the hospitality industry
Exposure to luxury resort and winery operations
Professional mentorship from hospitality leaders
Experience working in a collaborative and guest-focused environment
Opportunities to develop leadership, communication, and organizational skills
Networking opportunities within the hospitality and resort industry
Resume-building experience in a growing resort destination

Schedule

The program will run from early June through mid August. 2-3 days a week between Monday-Friday, Flexible Schedule.

Additional Requirements

• Follow all Carter Creek Winery Resort & Spa handbook policies and procedures.
• Maintain strict confidentiality of resort operations and records.
• Demonstrate professionalism and a guest-first attitude at all times.
• Perform special projects and additional duties as assigned by leadership.

Purpose

Enriching lives by crafting exceptional environments and experiences.

Niche

We design, build and care for unique settings where communities thrive and memorable experiences come to life.

Equal Employment Opportunity

We are an Equal Employment Opportunity employer.