Summer Hospitality Sales and Events Intern (Unpaid)

About the role

Support the sales team with booking, planning, and coordinating resort events while maintaining exceptional customer service.

Responsibilities

• Aid in responding to inquiries for weddings, corporate events, group bookings, winery experiences, and catered functions
• Assist with sales presentations, catering calls, and client follow-up communication
• Coordinate event menus and operational details with the Culinary and Banquet teams as directed
• Prepare banquet event orders (BEOs), rooming lists, event resumes, and client correspondence
• Maintain accurate records in sales software and property management systems
• Engage in revenue-generating initiatives through prospecting, lead follow-up, and client relationship building
• Monitor booking space and assist with tracking event and group revenue information
• Handle VIP arrivals, welcome amenities, and guest experiences
• Assist with event setup preparation and operational support during weddings, banquets, winery events, and resort functions
• Conduct resort site inspections for prospective clients in the absence of a sales manager
• Coordinate vendor communication, rental orders, entertainment scheduling, and event logistics as directed
• Support show rooms, promotional materials, welcome cards, and sales collateral requests
• Attend resort events and assist with guest interaction, hosting, and operational execution
• Manage registration procedures, payment collection, and event documentation
• Collaborate with Front Office, Banquets, Food & Beverage, Housekeeping, Spa, and Winery teams to ensure smooth event execution
• Update resort event calendars and departmental schedules
• Create flyers, promotional materials, vouchers, and event collateral
• Document and share photos and videos taken during resort events for promotional and operational use

Requirements

• Gain exposure to wedding planning, group sales, catering operations, and resort programming
• Participate in leadership meetings and operational discussions to better understand hospitality sales management
• Learn hospitality sales strategies, guest engagement techniques, and luxury resort service standards
• Minimum 3.0 GPA preferred
• Strong communication, organizational, and interpersonal skills
• Professional demeanor with a willingness to learn in a fast-paced hospitality environment
• Ability to multitask and adapt to changing operational needs
• Proficiency in Microsoft Office and general computer skills preferred
• Availability to work onsite during the internship program
• Hands-on experience in hospitality sales and event management
• Exposure to luxury resort, winery, wedding, catering, and group event operations
• Professional mentorship from hospitality sales leaders
• Experience in client communication, event planning, and resort operations
• Opportunities to develop leadership, customer service, sales, and organizational skills
• Networking opportunities within the hospitality and events industry
• Resume-building experience in a growing luxury resort destination
• Real-world exposure to guest experience management and resort event coordination
• Internship program runs from early June through mid-August
• Flexible schedule with availability for 2 to 3 days per week between Monday and Friday
• Occasional evening, weekend, or event availability may be requested based on resort programming and operational needs

Qualifications

• Intention to pursue or current enrollment in a degree program related to Hospitality Management, Sales, Marketing, Communications, Business, or a related field
• High school juniors/seniors, college students, and recent graduates are encouraged to apply

Skills

• Communication
• Organizational
• Interpersonal
• Customer Service
• Event Coordination
• Microsoft Office

Benefits

• Professional mentorship from hospitality sales leaders
• Opportunities to develop leadership, customer service, sales, and organizational skills
• Networking opportunities within the hospitality and events industry
• Resume-building experience in a growing luxury resort destination
• Real-world exposure to guest experience management and resort event coordination
• Internship program runs from early June through mid-August
• Flexible schedule with availability for 2 to 3 days per week between Monday and Friday
• Occasional evening, weekend, or event availability may be requested based on resort programming and operational needs

Pay

• Competitive hourly rate

Schedule

• Flexible schedule with availability for 2 to 3 days per week between Monday and Friday
• Occasional evening, weekend, or event availability may be requested based on resort programming and operational needs

Company Information

Carter Hospitality Group, LLC. is a family-owned hospitality company with 4 hotels and resorts as well as 3 wineries across the United States. Based in Orange County, California, the company manages and owns a portfolio of luxury properties including South Coast Winery Resort & Spa, Temecula, California; Carter Estate Winery and Resort, Temecula California; and Carter Creek Winery Resort & Spa, Hill Country, Texas. Carter Hospitality Group also serves as the owner-franchisee for Radisson Hotel Orlando Lake Buena Vista South, Orlando Florida. The company also owns the South Coast Winery in Temecula California, Carter Estate Winery in Temecula California and the Carter Creek Winery in Hill Country, Texas.