Subsidy Finance Coordinator

Location: Healthy Kids Programs, 2 Summit Court, Fishkill, NY 12524 - In Person

Pay

$20-$22/hour, depending on experience

Schedule

Full time, Monday–Friday; shift options: 8:30 AM - 5:00 PM OR 9:00 AM – 5:30 PM

Responsibilities

• Registering new sites to accept subsidies.
• Renewing and maintaining existing registrations.
• Completing requests from state subsidy agencies.
• Billing agencies and reconciling payments from parents and agencies.
• Cultivate strong relationships with families through clear, responsive communication.
• Collaborate with caseworkers to ensure seamless processes.
• Utilize state subsidy systems like CCTA and Kinder Connect with proficiency.
• Maintain accurate, thorough documentation for each child receiving assistance.
• Demonstrate exceptional service and a commitment to making a positive impact.
• Other duties as assigned.

Requirements

• Excellent written and verbal communication skills.
• Strong attention to detail and accuracy.
• Comfortable learning and using digital systems and technology platforms.
• Effective time management and ability to manage multiple priorities.
• Team-oriented mindset with flexibility and adaptability.
• High school diploma or equivalent.

Qualifications

• Experience with childcare subsidy programs, public benefits navigation, enrollment services, case management, or family support services.
• Experience using CRM systems, workflow tools, or process automation platforms.
• Experience using AI tools or technology to improve administrative processes.
• Ability to explain complex eligibility and documentation requirements in a clear and supportive manner.
• Experience supporting families from diverse backgrounds.

What Success Looks Like

• Families receive fast, friendly, and accurate enrollment support.
• Families can navigate registration and subsidy processes with greater confidence.
• More families successfully complete the enrollment process.
• Fewer registrations are abandoned or delayed.
• Subsidy-related enrollment steps are tracked and followed up on effectively.
• Communication response times improve.
• Repetitive administrative work is reduced through automation.
• Internal teams have streamlined, repeatable processes.
• Families continue to receive a personal, high-touch experience even as processes become more efficient.

Benefits

• Employer-Paid Childcare for children enrolled in our program on the days you work with us
• Medical, Vision, and Dental Insurance
• AFLAC Supplemental Plans
• 401(k) for eligible employees
• Paid Holidays, Paid Time Off (PTO), and Paid Sick Time Off
• On-Demand Pay
• Career development and growth opportunities

Why Join Healthy Kids Programs?

At Healthy Kids Programs, we believe operational excellence and family experience go hand in hand. You'll join a collaborative, growth-oriented team where your ideas can make a meaningful difference — both for the families we serve and for the people who work behind the scenes