Subsidy Coordinator

About the role

San Francisco AIDS Foundation (SFAF) envisions a future where health justice is achieved for all people living with or at risk for HIV. Our mission is to promote health, wellness, and social justice for communities most impacted by HIV through sexual health and substance use services, advocacy, and partnership. We are guided by five key values: Justice, Dignity, Courage, Leadership, and Excellence.

The Housing & Benefits team provides support to community members seeking rental subsidy and assistance. The Subsidy Coordinator manages a caseload of approximately 75 rental assistance participants, working with clients and their service providers to stabilize housing, connect to care, and provide comprehensive social support.

Responsibilities

• Assist program participants with housing search and/or retention of current housing.
• Consult with landlords, property managers, and case conference with medical case managers regarding program policies and troubleshooting client needs.
• Calculate and document correct monthly rental assistance, generate monthly expense payment requests, and draft and communicate changes to assigned subsidy participants and appropriate parties.
• Provide counseling and practical support in housing, HIV prevention, treatment advocacy (HIV, medical, and psychiatric care), and social service support.
• Provide education and advocacy regarding tenant and landlord rights and responsibilities.
• Counsel and educate clients on financial benefits to ensure they access relevant local, state, and federal benefits.
• Facilitate client access to medical care and medications; enroll or refer for ADAP enrollment as necessary; refer to appropriate benefits agencies when indicated.
• Visit clients in their homes for re-certifications, wellness checks, and quality inspections.
• Travel to meet with clients in their homes and at area hospitals/care facilities.

Qualifications

• Bachelor’s degree in social work or four years of social work, client services, or intake experience required.
• Housing and financial benefits experience and HQS Inspection certification preferred.
• Ability to work with clients with HIV, histories of homelessness, poverty, trauma, incarceration, and/or substance use.
• Comfort serving clients who are LGBT, of varying ethnic origin, education level, and age.
• Competency in written and oral English.
• Ability to maintain files in compliance with HIPAA regulation and professional standards.

Location

Primarily located at 940 Howard Street, San Francisco, with occasional travel to other office locations or off-site meetings as required.

Pay

Hourly rate: $30 – $33 per hour.

Benefits

• Combined PTO/Sick Time Off: 24 days for the first two years of employment, 29 days after two years.
• 403(b) retirement plan with SFAF matching employee contributions 1:1 up to 3% of salary.
• Comprehensive and competitive benefits package for full-time employees.