Strategic Sales Southwest Region

About the role

Aurelian builds AI tools that help 911 centers handle more with less, so telecommunicators can stay focused on what matters most and communities get the response they need. AVA is a conversational AI agent that answers non-emergency calls; the agent routes, triages, and resolves the calls without any human intervention. By handling administrative calls like noise complaints, lost dogs, and parking inquiries, AVA eliminates hold times and lets call-takers focus their energy on actual emergencies. CORA supports call-takers on the calls that matter most. CORA is an on-screen assistant that delivers real-time SOP checklists, smart reminders, and contextual guidance as an emergency call unfolds, so dispatchers stay calm, consistent, and confident when every second counts. When AVA detects an emergency mid-call, it transfers the caller to a telecommunicator and passes along the caller details, location, incident type, and key statements directly into CORA. The call-taker never starts from scratch.

Responsibilities

• Drive Revenue & Market Expansion: Develop and execute sales strategies that grow our footprint in the public safety sector, with a focus on high-impact, scalable accounts.
• Own the Relationship: Build trusted partnerships with emergency communication centers, city agencies, and state-level decision-makers—becoming their go-to resource for AI automation in 9-1-1 workflows.
• Strategic Sales Execution: Manage complex, multi-stakeholder sales cycles (often involving procurement, IT, and operational leads) and convert prospects into long-term partners.
• Customer Advocacy: Serve as a voice for the customer internally, collaborating with product and implementation teams to ensure solutions meet the nuanced needs of ECCs.
• Account Growth: Identify upsell opportunities and help agencies expand usage across departments, regions, or jurisdictions.
• Market Intelligence: Bring back competitive insights, procurement patterns, and industry feedback to help guide Aurelian’s growth and product roadmap.
• Thought Leadership: Represent Aurelian at public safety conferences, webinars, and industry working groups to build credibility and expand our reach.

Requirements

You’re not just a software seller—you understand the public safety space and are passionate about solving the operational crisis facing 9-1-1 centers. 6+ years in public sector SaaS sales, ideally in the SLED market, with a record of consistently exceeding quota. Deep knowledge of public safety tech ecosystems, especially around NG9-1-1, Call Handling Equipment, CAD systems, and other ECC workflows. Experience selling $50K–$250K+ deals, and comfort navigating procurement-heavy, long sales cycles. The ability to accelerate complex deals by aligning urgency, budget cycles, and key stakeholder priorities. A network within emergency communication centers, PSAPs, and public safety agencies, with insights into how they operate and buy technology. Excellent executive communication skills, capable of engaging stakeholders ranging from dispatch leads to CIOs and government decision-makers. Strategic thinking and self-direction, with a knack for building repeatable, scalable sales processes. Willingness to travel 50% to meet clients, attend industry events, and support deployments when needed.

Qualifications

• Bachelor’s degree in Business Administration, Marketing, Communications, or a related field.
• Experience in public sector SaaS sales, preferably in the emergency communications or public safety sector.
• Strong understanding of public safety technology ecosystems, particularly NG9-1-1, Call Handling Equipment, CAD systems, and ECC workflows.
• Ability to navigate complex sales cycles and manage multiple stakeholders.
• Excellent communication and relationship-building skills.
• Passion for public safety and a commitment to improving emergency response times and reducing staffing shortages.

Skills

• Public sector SaaS sales experience, preferably in emergency communications or public safety.
• Deep understanding of public safety technology ecosystems, including NG9-1-1, Call Handling Equipment, CAD systems, and ECC workflows.
• Strong negotiation and relationship-building skills.
• Ability to manage complex, multi-stakeholder sales cycles.
• Excellent executive communication skills.
• Strategic thinking and self-direction.

Benefits

• Comprehensive Medical, Dental, Vision & Life insurance
• 401(k)
• Unlimited PTO
• Company-wide offsites
• Equipment stipend
• Relocation assistance
• Daily delivered lunches (on us)
• Office in Seattle

Pay

• Range: $100K - $150K

Schedule

• Full-time