Strategic Logistics Operations Coordinator

About the role

The Strategic Logistics Operations Coordinator serves as the strategic interface between Supply Management and plant operations, acting as the primary point of contact for transportation performance, service reliability, and driving continuous improvement. This role partners closely with internal stakeholders to ensure transportation strategies align with operational priorities while leveraging the logistics hub. The role includes leading strategic engagement with plant leadership to drive alignment, performance, and continuous improvement.

This position can be located in Hartsville, SC or Charlotte, NC.

Responsibilities

• Operational Partnership & Service Leadership
  • Act as the primary Logistics representative to assigned manufacturing plants and processes
  • Travel to assigned plants as a strategic supply management partner
  • Lead recurring strategic meetings with plant operations teams to review performance, align priorities, and drive continuous improvement
  • Serve as escalation point for transportation service issues and lead root cause resolution
  • Build strong cross-functional relationships
  • Support business operational objectives, projects, and initiatives
• Collaboration of Centralized Execution (Offshore Hub)
  • Direct India-based logistics hub for planning and execution
  • Ensure adherence to processes and service standards
  • Monitor execution quality and intervene as needed for escalation
• Performance Management & Continuous Improvement
  • Own transportation performance including KPIs (On Time Pick Up, Tender Acceptance, On Time Delivery, Carrier Compliance, etc.)
  • Analyze trends and identify gaps
  • Drive continuous improvement initiatives
  • Identify cost reduction opportunities
• Systems & Visibility Enablement
  • Champion effective use of TMS (OTM)
  • Oversee data integrity and tracking
  • Support system enhancements and training
• Proactive Issue Management
  • Anticipate disruptions and coordinate mitigation
  • Ensure clear communication of shipment status
  • Escalate systemic issues and recommend improvements

Requirements

• Bachelor’s degree in Supply Chain, Logistics, Business, Finance, or related field
• 2–5 years of experience in transportation or logistics
• Strong stakeholder management and facilitation skills, including leading strategic operational reviews
• Analytical mindset, ability to work with large datasets and create actionable summaries
• “Ownership” mindset
• Strong problem-solving skills
• Strong communication and presentation skills
• Experience with TMS (OTM preferred)
• Proficiency in Microsoft Office
• Willingness and ability to travel approximately 15% to plant locations

Pay

This is a progression position, depending on experience and business need.

• Logistics Operations Coordinator I: The annual base salary range for this role is from $62,000 to $69,750.
• Logistics Operations Coordinator II: The annual base salary range for this role is from $77,440 to $87,120.
• Senior Logistics Operations Coordinator: The annual base salary range for this role is from $95,680 to $107,640.

Benefits

At Sonoco Products Company, we offer a comprehensive total rewards package, including competitive pay and benefits. Benefits listed below are for employees located in the U.S. Specific benefits and wellbeing programs may vary depending on your location (within the U.S. or global), or if you are a union employee.

• Medical, dental, and vision coverage for you and your dependents, including FSA and HSA options
• 401(k) retirement plan with company match
• Wellbeing tools and resources to support holistic health, including an Employee Assistance Program with a variety of services
• Paid time off and holidays to recreate, rejuvenate, and care for the health of yourself and family
• Variety of company paid and voluntary employee-paid insurance plans including life, personal accident, and disability insurance
• Tuition reimbursement