Logistics Coordinator

Principal Accountabilities

• Arrange domestics sales and no sales shipments for Granules North America
• Collaborate with Operation & Supply Chain, Warehouse team, vendors, 3PL warehouse and carriers for efficient process
• Review Orders Leadtime and request Must Arrive By Date extension as needed to meet order process and transit lead time for on time delivery
• Handles the entire delivery process of products by scheduling both inbound and outbound shipments and constantly monitoring deliveries to make sure each product arrives on time
• Process deliveries on ERP system (SAP)
• Arrange for inbound and outbound shipments as requested by Granules North America Team
• Request appointment from shipper and receivers
• Book shipments on Transportation Management System (TMS), using best cost and service carrier
• Cooky deliveries with customers, warehouses, and carriers and share Packing Lists, BOL and any other required documents per shipment
• Responding to inquiries from Customers, Shippers, Receivers, Granules team members &/or Carriers
• Ensure that the quality of all services provided meets the required standards of Granules
• Developing processes to improve Supply Chain workflow and be more efficient and organized
• Review of warehouses documentation for Inbound and outbound shipments
• Maintain Kaizen reports to track customers & Carriers performance and flag any recurring issues to address and change order processes to prevent issues from recurring
• Ensure that the quality of all services provided meets the required standards
• Invoice sales orders once shipped
• Investigate lost shipments or late deliveries
• File claim with carrier for lost or damaged shipments
• Resolve non approved vendor invoices on the TMS, escalate and discuss with carrier as needed
• Monitor carrier performance and notify Logistics Manager with performance issues or increased rates other than what’s on the agreement
• General reports of carrier’s performance
• Reconcile sales at the end of the month to ensure all sales orders were invoices and freight was billed accurately

Other Responsibilities

• Perform other job-related duties as assigned at the discretion of management

Reports to

• Sr. Director of Supply Chain

Preferred Skills

• Excellent written and verbal communication skills
• Good Time Management, prioritize and meet deadlines
• Excellent problem-solving and Creative thinking skills
• Detailed Oriented
• Good working knowledge of the consumer goods industry preferred
• Experience working in Pharmaceutical Industry (Optional)
• Good computer skills especially working knowledge of Microsoft Office (Outlook, Word Excel)
• Ability to work with minimal supervision
• Familiar with any MRP system such as SAP is preferred

Requirements

• Bachelor’s degree in supply chain or related field OR 3 + years of experience working in the logistics field
• Logistics Certificates are welcomed
• Preferably familiar with cGMP requirements & worked in the Pharma industry

Physical Requirements/Working Environment

• As required.

Disclaimer

We believe in fair and transparent pay practices. Actual compensation is determined based on relevant experience, qualifications, skills, and internal equity. Salary Description $60,000 - $75,000/Year