Store Manager Positions (Entry Level - Experienced)

About the role

Join Goodwill’s Retail Leadership Team and play a key role in driving excellent customer service, supporting store operations, and developing a positive, mission-focused environment.

Responsibilities

• Lead by example and support a culture of world-class customer service.
• Assist with daily store operations including opening/closing, cash handling, and reporting.
• Support and train team members in areas like customer service, merchandising, donation flow, pricing, and safety.
• Ensure clean, organized, safe store conditions while maintaining inventory flow and product rotation.
• Maintain accurate production counts, donor tracking, and department-specific goals.
• Provide positive, mission-driven leadership to create a motivating and inclusive environment.
• Step into keyholder, department lead, or management support responsibilities based on store need.

Requirements

• Previous retail experience; leadership experience preferred (not required for all roles).
• Strong communication, coaching, and problem-solving skills.
• Ability to lead by example while supporting a team-oriented environment.
• Basic computer skills and comfort learning POS and reporting tools.
• Ability to stand, bend, lift 25–40 lbs depending on role.
• Reliable transportation.
• PREFERRED: Open availability; must be willing to work evenings and weekends as business needs require.

Qualifications

Commensurate with experience.

Skills

N/A

Benefits

N/A

Pay

TBD

Schedule

TBD