Store Manager - Full-Time
Be part of an iconic story. TOMMY HILFIGER is one of the world’s most recognized global lifestyle brands, confidently welcoming and inspiring consumers since 1985. Originally established in New York City and infused with the vibrant spirit of Americana, the brand creates the modern uniform of accessible luxury. The TOMMY HILFIGER brands consist of TOMMY HILFIGER and TOMMY JEANS, complemented by a range of licensed product categories that extend the brand lifestyle across generations, geographies, activities, and occasions.
Tommy Hilfiger’s global marketing approach and communications strategy taps into culture through the world of F.A.M.E.S.: the people, organizations, and ideas boldly driving the future of Fashion, Art, Music, Entertainment, and Sport. Major global campaigns, sponsorship platforms, and disruptive activations with world-class athletes, musicians, and entertainers bring a constant source of energy and inspiration to the brand.
About the Role
Tommy Hilfiger is opening a brand-new store in Elmwood, LA, and we are looking for a talented, driven, and passionate leader to take on the role of Store Manager. As the Store Manager for this new location, you will have a unique opportunity to build a store team from the ground up, lead your team through a grand opening, and shape the future success of the store.
We are looking for a passionate Store Manager who can deliver a top-notch customer experience, oversee key operational functions, drive performance, and maintain a high-functioning, motivated team while promoting and upholding the standards of our iconic brand.
As a Store Manager, you are responsible for conducting strategic business analysis, leading a team with a focus on delivering top-line sales results, and managing controllable expenses. Store Managers own the recruitment, talent development, and performance management of their store team in partnership with the Assistant/Associate Managers.
Responsibilities
- Customer Experience Expert: Energize every customer interaction with a warm and helpful vibe, sparking conversation that inspires sales and builds brand love.
- Leader on Duty: Lead store operational functions, including opening and closing, driving sales results, coaching in-the-moment, and implementing long-term initiatives to improve team development and store performance.
- Brand Ambassador: Stay connected to our newest campaigns and product launches and promote our brand vision to customers.
- Visual Expert: Work the sales floor by processing, restocking, remerchandising, and more in alignment with our brand’s vision.
- Social Influencer: Radiate pride, commitment, and passion for our brand and customers. Embrace uniqueness, inclusion, and teamwork.
- Achieve Operational Excellence: Enforce all company policies and procedures, act as a coach and point of reference for Loss Prevention trainings and techniques, and lead inventory control and RFID when applicable. Direct payroll and scheduling strategies in alignment with company policy and budgets. Conduct strategic business analyses and planning, and communicate opportunities with senior leadership.
Requirements
- Friendliness, organization, and excellent time-management skills.
- Proven ability to lead by example, think strategically, resolve complex issues in real-time, and manage daily operations while supporting broader store goals.
- Energy and excitement around our brand goals and values.
- Prior experience in a Store Manager or senior leadership role with demonstrated key holder responsibilities and team development skills.
- Bachelor’s or Associate degree preferred; high school diploma or equivalent required.
- Ability to walk, stand, bend, reach, and squat for prolonged periods, and carry up to 20 pounds.
Benefits
- Competitive pay.
- Brand discount — Up to 75% off.
- Training and career development.
- Retirement Savings Plan.
- Comprehensive benefit packages including:
- Best-in-class medical, vision, and dental insurance.
- Life insurance and disability insurance.
- 401(k) with above-market company contribution.
- Flexible workplace: Company-paid holidays, paid time off, seasonal hours, and flexible work schedules.
- Wellbeing support: A variety of wellbeing tools and programs.
- Care.com Services: Access to services for childcare, elder care, adoption preparation, pet care, plus reimbursement for backup care.
- Education Assistance: Tuition reimbursement for continued education.
- Associate Discount: Shop at our company outlets and e-commerce sites at a discount.
Schedule
Flexible schedule including nights, weekends, and holiday availability.
About PVH: We are brand builders who focus our passion and creativity to build Calvin Klein and TOMMY HILFIGER into the most desirable lifestyle brands in the world. Guided by our values and enabled by our scale and global reach, we are driving fashion forward for good, as one team with one vision and one plan.