Store Manager - Full Time

About the role

Responsible for managing store operations, staff, and processes to ensure efficient functioning, sales growth, and excellent customer service.

Responsibilities

• Recruit, hire, train, and retain qualified employees, ensuring proper staffing and adherence to labor laws.
• Conduct performance evaluations, address performance issues, and support employee development and advancement.
• Communicate expectations regarding performance, conduct, safety, and policies; lead safety and security initiatives.
• Oversee store opening and closing procedures, including personally opening or closing the store multiple times weekly.
• Analyze operating statements to identify sales trends, expense control opportunities, and potential shrinkage.
• Manage inventory through ordering, cycle counts, and stock presentation according to company standards.
• Maintain accurate inventory, control damages, markdowns, and ensure proper merchandise display and pricing.
• Ensure financial integrity via cashier accountability, key control, and security practices.
• Lead customer service efforts, maintain a clean, safe environment, and ensure store readiness with necessary tools.
• Comply with company policies, complete documentation, and foster a collaborative team environment.

Skills

• Ability to interpret manuals, safety rules, and procedures; perform mathematical calculations.
• Knowledge of cash handling, inventory management, and merchandising practices.
• Effective communication, interpersonal, and organizational skills.
• Experience with recruiting, training, counseling, and ensuring legal compliance.
• Physical ability to stand, walk, lift up to 55 pounds, and perform tasks requiring bending, stooping, and climbing.
• Bilingual skills (e.g., Spanish) may be preferred at some locations.

Qualifications

• High school diploma or equivalent preferred.
• Management experience in retail is advantageous.