Store Manager - Full-Time
RoShay Services · Norfolk, VA · 1 mo ago
Business DevelopmentFull-time
About the role
Responsible for managing store operations, leading staff, and ensuring effective implementation of processes including ordering, stocking, merchandising, and customer service.
Responsibilities
- Recruit, select, train, evaluate, and retain qualified employees while ensuring compliance with labor laws and company policies.
- Oversee store opening and closing procedures, staff scheduling, and safety standards.
- Analyze operating statements to identify business trends, control expenses, and manage inventory levels.
- Ensure merchandise presentation, accurate inventory, and adherence to visual standards.
- Maintain cash handling integrity, security procedures, and financial controls.
- Foster a safe, clean, and organized shopping environment, providing superior customer service.
- Follow policies, complete required documentation, and ensure team compliance with procedures.
Qualifications
- Ability to interpret manuals, safety rules, and procedures; perform mathematical calculations.
- Knowledge of cash handling, inventory management, and merchandising practices.
- Effective communication, interpersonal, and problem‑solving skills.
- Experience in retail management preferred; high school diploma or equivalent recommended.
- Competencies include leadership, collaboration, customer focus, and staff development.
Physical & Working Conditions
Frequent standing, bending, lifting up to 40‑55 pounds, occasional climbing, and driving. Fast‑paced environment with moderate noise and exposure to weather conditions at times.