Store Manager - Full Time
RoShay Services · Troy, OH · 1 mo ago
Business DevelopmentFull-time
About the role
Responsible for managing store operations, including staffing, training, inventory control, merchandising, and customer service to ensure effective store performance.
Responsibilities
- Recruit, select, train, and evaluate employees, ensuring proper staffing and compliance with labor laws.
- Communicate performance expectations, conduct evaluations, and address performance issues or terminations.
- Manage store opening and closing procedures, including personally opening or closing the store as needed.
- Analyze operating statements to identify trends, control expenses, and prevent shrinkage.
- Oversee inventory management, ordering, and replenishment to meet stock targets.
- Ensure merchandise presentation aligns with company standards, including pricing and signage.
- Maintain accurate inventory levels and safeguard financial integrity through cash handling and security procedures.
- Lead customer service efforts, maintaining a clean, safe, and organized store environment.
- Ensure compliance with company policies, procedures, and safety standards, completing necessary documentation timely.
Qualifications & Skills
- Ability to interpret operational documents and perform basic math calculations.
- Knowledge of cash handling, inventory management, and merchandising practices.
- Effective communication and interpersonal skills.
- Experience in recruiting, hiring, and managing staff with legal compliance awareness.
- Organizational skills with attention to detail and problem-solving abilities.
- Preference for bilingual (Spanish) speakers in certain locations.
Ideal Background
- High school diploma or equivalent preferred.
- Management experience in retail is advantageous.
Physical & Working Conditions
- Frequent walking, standing, bending, and lifting up to 55 pounds.
- Use of equipment like scanners, pricing guns, and carts.
- Occasional climbing and outdoor exposure.
- Fast-paced environment with moderate noise levels.