Store Manager - Full Time
RoShay Services · Westland, MI · 2 days ago
Business DevelopmentFull-time
Role Overview
Responsible for managing store employees and overseeing all store operations to ensure efficiency, sales growth, and excellent customer service.
Responsibilities
- Recruit, hire, train, evaluate, and retain qualified staff in compliance with laws and company policies.
- Communicate performance expectations, conduct evaluations, and address performance issues.
- Manage store opening and closing, staffing schedules, and safety protocols.
- Analyze financial statements to identify trends and control expenses.
- Ensure proper inventory management, merchandise presentation, and stock levels.
- Maintain store security, cash handling procedures, and regulatory compliance.
- Provide superior customer service and foster a clean, safe shopping environment.
- Complete administrative tasks accurately and timely.
Qualifications and Skills
- Ability to interpret manuals, safety rules, and operating procedures.
- Strong math skills and cash handling knowledge.
- Effective communication and interpersonal abilities.
- Knowledge of inventory, merchandising, and retail practices.
- Experience in recruiting, coaching, and legal compliance related to employment.
- Organizational skills with attention to detail and problem‑solving aptitude.
- Bilingual skills (e.g., Spanish) may be preferred for some locations.
Experience and Education
- High school diploma or equivalent preferred.
- Management experience in retail is advantageous.
Physical and Working Conditions
- Frequent standing, walking, bending, and lifting up to 40‑55 pounds.
- Use of equipment like scanners, pricing guns, and carts.
- Occasional climbing and outdoor weather exposure.
- Fast‑paced environment with moderate noise level.