Store Manager - Full-Time
RoShay Services · Richmond, VA · 1 mo ago
Business DevelopmentFull-time
Role Overview
Responsible for managing store operations, including staffing, training, inventory, merchandising, and customer service to ensure overall efficiency and compliance.
Key Responsibilities
- Recruit, hire, train, and evaluate employees, ensuring proper staffing and performance management.
- Lead store opening and closing procedures, maintaining a safe, organized, and customer-friendly environment.
- Analyze operating statements to identify sales trends, control expenses, and prevent shrinkage.
- Manage inventory levels through ordering, cycle counts, and stock presentation according to company standards.
- Ensure accurate cash handling, security, and adherence to financial policies.
- Maintain merchandise presentation, signage, and store cleanliness.
- Provide exceptional customer service and foster a team-oriented atmosphere.
- Comply with company policies, safety standards, and documentation procedures.
Qualifications & Skills
- Ability to interpret operational documents and perform mathematical calculations.
- Knowledge of cash handling, inventory management, and merchandising practices.
- Strong communication and interpersonal skills.
- Experience in recruiting, training, and managing staff with legal compliance awareness.
- Organizational skills with attention to detail and problem-solving abilities.
- Preferred: High school diploma and retail management experience; bilingual skills are a plus.
Physical & Working Conditions
Frequent walking, standing, lifting up to 40-55 pounds, and occasional climbing or outdoor exposure, in a fast-paced environment.