Store Manager - Full Time
RG&T Solutions · Fletcher, NC · 1 mo ago
Business DevelopmentFull-time
About the role
This position involves managing store operations, including staffing, training, inventory, merchandising, and customer service, to ensure smooth daily functioning and profitability.
Responsibilities
- Recruit, hire, train, evaluate, and retain qualified employees in compliance with laws and policies.
- Communicate performance expectations and conduct regular performance reviews.
- Oversee store opening and closing procedures, ensuring proper staffing and security.
- Analyze financial and operational data to identify business trends and opportunities for expense control.
- Manage inventory levels through ordering, cycle counts, and stock presentation.
- Ensure merchandise presentation aligns with company standards, including signage and pricing.
- Maintain accurate inventory and ensure cashier accountability and cash control procedures.
- Lead customer service initiatives, promote a clean and safe store environment, and ensure compliance with policies and procedures.
- Complete necessary documentation and ensure store tools and equipment are maintained.
Qualifications & Skills
- Ability to interpret documents, perform mathematical calculations, and use cash handling procedures.
- Knowledge of inventory management, merchandising, and retail operations.
- Effective communication, interpersonal, organization, and problem-solving skills.
- Experience in recruiting, hiring, counseling, and termination practices, with legal compliance awareness.
- Bilingual skills may be preferred depending on location.
Work Experience & Education
High school diploma or equivalent preferred; management experience in retail is advantageous.
Competencies
Demonstrates leadership, fosters teamwork, acts as a liaison, and responds to customer needs while ensuring store compliance and staff development.
Physical & Working Conditions
Frequent walking, standing, bending, and lifting up to 40-55 pounds; occasional climbing and outdoor exposure; fast-paced environment with moderate noise levels.