Store Manager - Full-Time

About the role

Responsible for managing store operations, staff recruitment, training, and performance evaluation to ensure efficient functioning and excellent customer service.

Responsibilities

• Recruit, select, and retain qualified employees, ensuring proper staffing and compliance with labor laws.
• Provide training, conduct performance evaluations, and address gaps through coaching or disciplinary actions.
• Make recommendations on pay and advancement opportunities.
• Communicate expectations regarding performance, conduct, and safety; lead store opening and closing procedures.
• Analyze operational data to identify sales trends, control expenses, and manage inventory levels.
• Order merchandise to meet stock targets, oversee product presentation, and ensure accurate inventory management.
• Maintain store presentation, cleanliness, safety, and security standards.
• Ensure financial integrity through cash handling, key control, and adherence to security protocols.
• Lead customer service efforts, fostering a positive shopping environment.
• Follow company policies, complete documentation accurately, and ensure staff compliance.

Qualifications

• Ability to interpret operational documents and perform basic math calculations.
• Knowledge of cash handling, inventory management, and merchandising practices.
• Strong communication, interpersonal, and organizational skills.
• Experience in recruiting, hiring, and managing staff with legal compliance awareness.
• Preferred high school diploma; management experience in retail is advantageous.
• Bilingual skills may be preferred at some locations.

Physical & Working Conditions

Frequent walking, standing, bending, lifting up to 55 pounds, and occasional outdoor exposure. Fast-paced environment requiring active engagement and transportation for store duties.