Store Manager - Full Time

Role Overview

Responsible for managing store operations, staff, and processes to ensure effective execution of tasks such as ordering, receiving, stocking, merchandising, and customer service.

Key Responsibilities

• Recruit, train, evaluate, and retain qualified employees, ensuring proper staffing and adherence to labor laws.
• Communicate performance expectations, conduct performance reviews, and address gaps or disciplinary needs.
• Manage store opening and closing procedures, including personally opening or closing the store as required.
• Analyze operating statements to identify sales trends, expense control opportunities, and shrinkage issues.
• Oversee inventory management, ordering, and stock replenishment to meet or exceed targets.
• Ensure merchandise presentation aligns with company standards using proper fixtures, signage, and pricing.
• Maintain inventory accuracy by controlling damages, markdowns, and paperwork.
• Uphold financial integrity through cashier accountability, key control, and security policies.
• Lead customer service initiatives, maintain a clean and safe environment, and ensure store tools and equipment are available.
• Ensure compliance with company policies, complete required documentation, and support a positive team environment.

Qualifications and Skills

• Ability to interpret operational documents and perform basic math calculations.
• Knowledge of cash handling, inventory management, and merchandising practices.
• Strong communication, interpersonal, and organizational skills.
• Experience with recruiting, interviewing, coaching, and legal compliance is preferred.
• Physical ability to perform frequent walking, standing, lifting (up to 55 pounds), and other manual tasks.
• Bilingual skills may be preferred at some locations.

Experience/Education

High school diploma or equivalent preferred; management experience in retail is advantageous.