Store Manager | Aesop University Place | Full Time

About the role

As a Store Manager at Aesop, you will embody our desire to engage, listen and guide customers to products that are relevant to them. You will motivate and develop your team to create memorable, inclusive customer experiences that drive overall store performance.

Responsibilities

• Lead and coach a team to create an inclusive and psychologically safe work environment
• Utilize empathy to manage interpersonal relationships
• Introduce Aesop products to clients through hand demonstrations
• Choreograph the daily activities of a team of Retail Consultants
• Build the store’s client base
• Work on-site, including some weekend working
• Budgeting and store-specific marketing responsibilities

Requirements

• Management experience within customer service environment
• Proven track record of effective selling skills and ability to drive commercial outcomes
• Demonstrated ability to utilize empathy to manage interpersonal relationships
• Open mindset and deep curiosity seeking to understand others, listen without judgment and act on diverse perspectives
• Strong communication, problem-solving, commercial acumen and merchandising skills
• Working knowledge of skin care and skin care industry (advantageous)
• Knowledge of hair care, body care, fragrance and home categories (advantageous)
• Computer literacy encompassing strong familiarity with Microsoft Office suite

Qualifications

• Available for a 40 hour work week, including weekends
• Flexibility to work a retail schedule including evenings, weekends and holidays

Skills

• Strong leadership and coaching skills
• Effective communication and problem-solving abilities
• Ability to build and maintain positive relationships with colleagues and customers
• Knowledge of skin care and related product categories
• Proficiency in Microsoft Office suite

Benefits

• An hourly pay range of $33.65 - $38.46
• Monthly Incentive Program
• Eligible for Paid Time Off or Paid Sick Leave (allotments also dependent on local laws)
• Access to Company Perks (VIP Access to L'Oréal's Internal Shop for Discounted Products)
• Learning & Development Opportunities (Unlimited Access to E-learnings, Lunch & Learn Sessions, Mentorship Programs, & More!)
• Employee Resource Groups Access
• Mental Health & Wellness Programs

Pay

An hourly pay range of $33.65 - $38.46

Schedule

Available for a 40 hour work week, including weekends