Staffing Response Coordinator

Description Your passion belongs at UNC Health. Join more than 56,000 teammates working together to improve the health and well-being of the communities we serve across North Carolina. Summary The Staffing Response Coordinator is responsible for ensuring adequate staffing levels and mixes to meet the needs of the patients based on census, patient population and in alignment with established safety policies and protocol. This role is responsible for applying consistent resource planning in response to cancellations, flexing, floating, and management of unplanned shift vacancies to ensure staffing needs are met. Schedule: Teammate must be able to work one 12 hour shift per week and every third weekend. The hours are 8:00am - 8:00pm. Responsibilities Identifies, coordinates and assigns all available staffing resources for clinical units across the systemEnsures that all clinical units are adequately staffing according to patient census and acuity by providing continuous monitoring of staff resourceParticipates in daily huddles to understand staffing needs at each entityProactively identifies and monitors resource availability, conflicts and shortages Works with Staffing Response Team leadership to adjust staffing according to predetermined guidelines Works continuously with available staff to fill open shifts and balance with existing work schedulesAnalyzes and challenges staffing requests against key engagement metrics to ensure appropriate allocation of resourcesPrepares relevant resourcing reports and analyzes for trendsIdentifies and implements improvements in practices, processes and reportingGeneral administrative and other related duties – data entry, timesheet monitoring, etc. Other Information Other information: Education Requirements High School diploma or GED requiredAssociate’s degree in Business, Healthcare or Related Field preferred Licensure/Certification Requirements Not applicable Professional Experience Requirements One (1) year of clerical or administrative experience.If Bachelor's degree, no years of experience is requiredIf Associate's degree, no years of experience is required Knowledge/Skills/and Abilities Requirements Exceptional communication skills, both written and verbal with the ability to influence stakeholders at all levelsMust be able to apply principles of critical thinking to a variety of practical and emergent situationsStrong conflict resolution and negotiating skills to balance individual and business needsStrong organizational and time management skills with the ability to multi-task, plan and prioritize workloadKnowledge of the type of patient care provided in various units throughout the hospitalAbility to determine appropriate course of action in more complex situations and when to escalate issues to leader Job Details Legal Employer: NCHEALTH Entity: UNC REX Healthcare Organization Unit: Rex Staffing Response Team Work Type: Per Diem Standard Hours Per Week: 12.00 Salary Range: $18.12 - $25.51 per hour (Hiring Range) Pay offers are determined by experience and internal equity Work Assignment Type: Onsite Work Schedule: Day Job Location of Job: US:NC:Raleigh Exempt From Overtime: Exempt: No This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Heath Care System. This is not a State employed position. Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation. UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.