Staffing Coordinator
Forest Hill Health & Rehabilitation · Richmond, VA · 3 wk ago
On-siteHuman ResourcesFull-time
About the role
The Staffing Coordinator plays a critical role in supporting quality resident care by ensuring every shift is appropriately staffed. Your efforts help improve employee satisfaction, reduce agency utilization, maintain scheduling efficiency, and contribute to the overall success of the facility.
Responsibilities
- Develop, maintain, and manage daily, weekly, and monthly staffing schedules.
- Coordinate staffing assignments for nursing and direct care staff to ensure adequate coverage for all shifts.
- Fill open shifts by communicating with employees and working closely with department leaders.
- Monitor overtime, agency utilization, and staffing trends to support operational and budgetary goals.
- Maintain accurate staffing records and scheduling documentation.
- Collaborate with Human Resources, Nursing Leadership, Payroll, and Department Managers to ensure smooth staffing operations.
- Assist with orientation scheduling and onboarding coordination for new hires.
- Manage employee call-offs, schedule changes, PTO requests, and shift swaps while maintaining appropriate staffing levels.
- Provide excellent customer service and communication to employees and leadership.
Requirements
- Associate degree preferred.
- Bachelor's degree in Business Administration, Healthcare Administration, Human Resources, or a related field is preferred.
- Two (2) years of experience in staffing, scheduling, workforce management, healthcare staffing, or budget management may be considered in lieu of a degree.
- Previous scheduling experience in a healthcare, skilled nursing, long-term care, hospital, or assisted living setting is strongly preferred.
- Strong organizational, multitasking, and time management skills.
- Proficiency with Microsoft Office and scheduling software.
- Excellent communication, customer service, and problem-solving skills.
- Ability to work independently while managing multiple priorities in a fast-paced environment.
Benefits
- Competitive compensation
- Medical, Dental, Vision, and Disability Insurance
- Flexible Daily Pay
- Generous Paid Time Off (PTO)
- 401(k) Retirement Plan
- Employee Wellness Program
- Ongoing training and professional development
- Career advancement opportunities
- Supportive leadership and collaborative team environment