RESPONSE COORDINATOR

About the role

The position is Temporary and will be a member of the Disaster Assistance Response Team and be deployed to assist in post-disaster assessments and program start-up, primarily in the U.S. It has the potential to transition into a longer term staff role, should the response require it.

Responsibilities

• Support the U.S. Response Manager and Rapid Response Manager Specialist with disaster assessment and program development by:
• Providing training and guidance in response scopes to different audiences such as volunteers.
• Identifying unmet needs in disaster-impacted communities.
• Aiding in program start-up including but not limited to, finding a base of operations, connecting with local stakeholders, and coordinating logistics.
• Assessing cases and building a work queue as needed.
• Aiding in field coordination and volunteer management as needed.
• Aiding in database management using the Salesforce platform.
• Building relationships with local emergency management agencies and NGOs.
• Leading teams of staff and volunteers in response scopes such as gutting, mold sanitation and tree removal projects.
• Offering skilled troubleshooting and technical advice on chainsaw, construction, and tarping related worksites, as needed and dependent on skillset.
• Communicating tasks and expectations clearly to team members; providing effective technical training and constructive feedback when necessary to ensure compliance with project safety and quality standards.
• Maintaining records of work completed including tracking material usage, volunteer hours, and scopes performed.
• Working with the Operations and Health, Safety & Security departments to develop and implement safety standards and protocols for the response and program start up.
• Perform other duties as required.

Requirements

• Education: High School Diploma or equivalent
• Related Experience: 6+ months in leading teams in a post-disaster or similar setting. Experience in working with NGOs, All Hands and Hearts, AmeriCorps, DARTs or similar settings preferred.
• Special Competencies/Certifications: Good written and oral communication skills and confident working with Google Workspace, particularly Google Docs and Google Sheets; and Microsoft Office. Applicants need to be well organized and have a flexible approach to managing multiple tasks and prioritizing them appropriately. The individual is able to manage a large workload and perform in a fast-paced environment.

Position Requirements

• Constantly works in outdoor adverse weather conditions
• Frequently moves items weighing up to 40 lbs on work site or on base
• Frequently operates construction equipment (table saws, impact drivers, drills, and more)
• Frequently operates computer
• Frequently ascends/descends ladders and scaffolding
• Must be able to remain in a stationary position
• Frequent travel
• Living in communal environment
• High stress situations in an immediate post-disaster environment with limited amenities

Compensation & Benefits (US Program)

• Typical starting salary is $14.00 - $15.00/hour, and up to $16.00 for highly qualified candidates who have previous experience in this role
• Room & board included
• Monthly R&R breaks
• Travel to and from program location