Staffing Response Coordinator

Responsibilities

• Identifies, coordinates and assigns all available staffing resources for clinical units across the system
• Ensures that all clinical units are adequately staffing according to patient census and acuity by providing continuous monitoring of staff resource
• Participates in daily huddles to understand staffing needs at each entity
• Proactively identifies and monitors resource availability, conflicts and shortages
• Works with Staffing Response Team leadership to adjust staffing according to predetermined guidelines
• Works continuously with available staff to fill open shifts and balance with existing work schedules
• Analyzes and challenges staffing requests against key engagement metrics to ensure appropriate allocation of resources
• Prepares relevant resourcing reports and analyzes for trends
• Identifies and implements improvements in practices, processes and reporting
• General administrative and other related duties – data entry, timesheet monitoring, etc.

Requirements

• High School diploma or GED required
• Associate’s degree in Business, Healthcare or Related Field preferred
• Licensure/Certification Requirements: Not applicable
• Professional Experience Requirements: One (1) year of clerical or administrative experience

Qualifications

• Education Requirements: High School diploma or GED required
• Associate’s degree in Business, Healthcare or Related Field preferred
• Licensure/Certification Requirements: Not applicable
• Professional Experience Requirements: One (1) year of clerical or administrative experience
• Knowledge/Skills/and Abilities Requirements: Exceptional communication skills, both written and verbal with the ability to influence stakeholders at all levels; Strong conflict resolution and negotiating skills to balance individual and business needs; Strong organizational and time management skills with the ability to multi-task, plan and prioritize workload; Knowledge of the type of patient care provided in various units throughout the hospital; Ability to determine appropriate course of action in more complex situations and when to escalate issues to leader

Other Information

• Schedule: Candidate must be available to work onsite for a minimum of three shifts per week, hours 8:00am to 8:00pm.
• Legal Employer: NCHEALTH
• Entity: UNC REX Healthcare Organization Unit: Rex Staffing Response Team
• Work Type: Full Time
• Standard Hours Per Week: 36.00
• Salary Range: $18.12 - $25.51 per hour (Hiring Range)
• Pay offers are determined by experience and internal equity
• Work Assignment Type: Onsite
• Work Schedule: Day
• Job Location of Job: US:NC:Raleigh
• Exempt From Overtime: Exempt: No