Staffing Coordinator

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Develop, maintain, and adjust staff schedules to ensure adequate coverage across all shifts and departments.
• Cookout, vacation, and leave of absence replacements.
• Participate in the on-call rotation for after-hours scheduling and emergencies.
• Maintain accurate records of schedules, time off requests, and staffing changes.
• Prepare and analyze staffing reports for management review.
• Coordinate with internal management to support recruitment, onboarding, and staff placement processes.
• Serve as the primary point of contact for staff regarding scheduling issues.
• Communicate schedule changes and updates in a timely and professional manner.
• Partner with department heads to forecast staffing needs and adjust schedules accordingly.
• Resolve staff conflicts related to scheduling and escalate issues when necessary.

QUALIFICATIONS

• High school diploma or equivalent required; associate’s or bachelor’s degree preferred.
• 1–2 years of experience in scheduling, staffing, or coordination, preferably in home care or healthcare.
• Proficiency with scheduling software and Microsoft Office Suite.
• Strong organizational skills with the ability to manage multiple priorities and maintain accuracy.
• Excellent communication, interpersonal, and customer service skills.
• Knowledge of labor laws, compliance standards, and state home care staffing regulations.
• Experience with home care management systems (e.g., Brightree, Soneto Matrix) preferred.
• Demonstrated leadership, decision-making, and problem-solving abilities.
• Ability to remain calm under pressure and adapt to changing needs.
• Bilingual abilities a plus.