Staff Services Analyst I/II (Full Time)

Position Information

The Staff Services Analyst I is the entry level classification in the Staff Services Analyst series. Incumbents in this class work under close supervision performing a variety of analytical, program and administrative support assignments.

The Staff Services Analyst II is the experienced, journey level classification in the Staff Services Analyst series. Incumbents at this level work under general direction and perform duties independently providing complex analytical, administrative assistance, and program implementation assignments.

Examples of Duties

• Performs a variety of general analytical work, system and program development, and provides administrative support for division or department assigned.
• Gathers, analyzes, and presents information/data. Also works with other governmental agencies.
• Develops recommendations and alternatives on policies, program systems development and implementation.
• Reviews and analyzes legislation and regulations, advising executive management on its potential impact. Also facilitates departmental compliance with federal and state plans.
• Develops staff training needs assessments and training programs. Provides training to Department staff and community organizations.
• Serves as a representative of the Department with the public, community organizations, and other government agencies.
• Affords assistance in the preparation of public information documents, prepares and monitors division and department budget and assists with preparing and monitoring grant proposals programs.
• Conducts automation planning and identification and analysis of department programmatic requirements and system changes and problems.
• Prepares and devises charts, workload statistics, writes staff reports, prepares materials for Board of Supervisors, enters, manipulates, retrieves information, develops ad hoc reports and performs all required departmental functions of the computerized human resources information system.
• Depending upon area of assignment, may also be required to perform the following duties:
• Conducts job audits and prepares drafts of class specifications, prepares special studies, statistical reports and surveys, and participates in making recommendations for revision or maintenance of the classification plan.
• Performs administrative analysis, fiscal analysis, personnel, staff development, employment and training, social services, family support, eligibility services, mental health services, alcohol & drug services, makes administrative decisions and provides support.
• Maintains records, evaluates various correspondence and applications for employment, and assists in the recruitment and selection process.
• Develops and reviews materials in compliance with EEO, Affirmative action and County and CDSS guidelines. Also serves as Department EEO Counselor and Title VII investigator.
• Maintains departmental budget and accounting systems, fiscal forecasting, departmental fiscal management, and the preparation and submission of annual and quarterly staffing, expenditures, funding and status reports.
• Captures data processing activities involving programs, plans system test activities and approves data processing changes prior to new production releases. May also supervise the help desk.
• Prepares contracts and participates in contract negotiations.

Knowledge Required

• Grant Writing, EDP programs, and database structures and programming techniques.
• Research techniques, data collection and statistical methodology and analysis.
• Basic principles and methods of administrative, personnel, staff development, fiscal and data processing management.
• Computer system development and their applications to public sector management.
• Contract development, negotiation, management and monitoring (fiscal and program).
• FLSA, FMLA, ADA, EEO and other Federal and State laws and regulations.
• Interviewing theory and practices and current trends in personnel administration. Human resources information systems, applicable County and MSS ordinances, resolutions, policies and procedures, public relations and recruitment methods.
• Spreadsheet and data base software applications.

Ability Required

• Perform a variety of analytical work, administrative support assignments and program development and implementation work.
• Analyze, coordinate and integrate economic and demographic data and gather, organize, analyze, and present a variety of information and data in statistical collection systems and concise reports.
• Reason logically and interpret and apply operating procedures and regulations.
• Perform and document research in dealing with administrative issues.
• Identify core problems and develop sound recommendations and implementation procedures.
• Work independently, meet deadlines and manage time effectively.
• Establish and maintain cooperative relationships with those contacted during the course of work.
• Communicate on a technical level with data processing staff and translate technical information to users in a non-technical language.
• Communicate effectively with State agencies regarding State and Federal programs. Review and approve detailed designs and assist EDP technical staff in reviewing code to diagnose and correct system problems.

Minimum Qualifications

• STAFF SERVICES ANALYST I: Education: Equivalent to graduation from a four (4) year college or university in public administration, business administration, computer science, political science or similar field.
• Experience: None required.
• (Progressively responsible professional experience may substitute for education on a year-for-year basis.)
• STAFF SERVICES ANALYST II: Education: Equivalent to graduation from a four (4) year college or university in public administration, business administration, computer science, political science or similar field. (Experience directly involving the area of Department assignment or experience providing complex program management may be substituted for the required education on a year-for-year basis.)
• Experience: One (1) year of work experience performing work comparable to the class of Staff Services Analyst I, involving the area of Department assignment, in Merced County.