Staff Assistant Nicholas Institute

About the role

The Staff Assistant, Education & Experiential Learning, within the Nicholas Institute for Energy, Environment & Sustainability at Duke University, supports students, faculty, and staff in advancing impactful work in energy, sustainability, and climate solutions. This role contributes to both academic programming and operational excellence.

Responsibilities

• Coordinate course scheduling using CLSS (CourseLeaf Section Scheduler) in alignment with Registrar deadlines
• Support course creation and cross-listing for ENERGY and ENRGYEGR programs
• Track student progress and participation using Stellic
• Collect and analyze course evaluations and feedback using Qualtrics
• Maintain syllabi records and update NIEES website
• Support faculty directors and academic programs
• Cover student outreach, newsletters, and engagement activities
• Organize events including orientations, fairs, and certificate programs
• Manage calendars and communications using Microsoft Outlook, Teams, and Office tools
• Process travel and expense reimbursements using Concur
• Perform purchasing using Buy@Duke
• Cook up space and logistics using EMS
• Maintain records and systems including Box and DukeCard access
• Cook up with facilities, housekeeping, parking, and maintenance
• Submit and manage service requests
• Provide front desk and visitor support

Qualifications

• A general educational background normally equivalent to a full high school education plus two years post-secondary in a business-related field
• Three years of related secretarial/clerical experience to acquire skills necessary to administer complex office functions related to office management, communications, and budgetary/accounting activities
• Bachelor’s degree preferred for additional working knowledge of and an adeptness with the academic environment

Preferred Skills

• Experience with CLSS, Concur, Buy@Duke, EMS, Stellic, Qualtrics
• Proficiency with Microsoft Office Suite, Outlook, Zoom, and Box
• Four years of administrative or related experience

Behavioral Competencies

• Attention to Detail
• Collaborating with Others
• Curiosity and Information Seeking
• Dealing with Ambiguity
• Decisiveness & Judgment
• Flexibility
• Initiative
• Organizational Awareness
• Planning, Prioritizing, and Multitasking

Pay

Duke University provides an annual base salary range for this position as USD $18.92 to USD $28.09. Duke University considers factors such as (but not limited to) scope and responsibilities of the position; candidate's work experience, education/training, and key skills; internal peer equity; as well as market and organizational considerations when extending an offer.

Benefits

Your total compensation goes beyond the dollars on your paycheck. Duke provides comprehensive and competitive medical and dental care programs, generous retirement benefits, and a wide array of family-friendly and cultural programs to eligible team members. Learn more at: https://hr.duke.edu/benefits/

Equal Opportunity Employer

Duke University is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy- related conditions), sexual orientation, or military status.

Essential Physical Job Functions

Nearest Major Market: Durham
Nearest Secondary Market: Raleigh