Staff Assistant - Denver Fire Department

About the role

The Denver Fire Department is seeking a highly organized and customer-focused Staff Assistant to join our administrative team. The ideal candidate will have exceptional organizational skills, thrive in a fast-paced environment, and can effectively manage multiple priorities while maintaining a high level of professionalism.

Responsibilities

• Coordinate and oversee administrative functions, exercising delegated decision-making authority for daily operations.
• Evaluate operational processes, identify improvement opportunities, and recommend or implement effective solutions.
• Provide management with informed recommendations based on specialized knowledge and operational analysis.
• Interpret, communicate, and implement agency policies, procedures, and organizational changes.
• Support staff in adapting to new policies, procedures, and operational practices.
• Maintain the Operations Calendar, serving as the official daily record of firefighter and apparatus activities across the department.
• Monitor organizational expenditures, assist with budget development, and provide justification for budget requests.
• Aid in revenue recovery efforts for outstanding invoices.
• Cook up fire apparatus activities, including out-of-service requests and operational scheduling.
• Schedule firehouse in-service visits and track community outreach and engagement activities.
• Monitor street closures, City-sponsored events, and other operational impacts to support department readiness.

Requirements

• The ability to juggle multiple projects with superb accuracy.
• Strong clerical and administrative skills.
• Exceptional customer service skills, over the phone and in person, with our customers and internal departments.
• Strong sense of urgency and problem-solving skills.
• Proficiency in the Microsoft Office Suite, including Word, Outlook, PowerPoint, Excel, etc.

Qualifications

• Education requirement: Graduation from high school or the possession of a GED, HiSET or TASC Certificate.
• Experience Requirement: Four (4) years of experience performing specialized and/or technical office support work of the type and at the level of Administrative Support Assistant IV.
• Education/Experience Equivalency: One (1) year of the appropriate type and level of education may be substituted for each required year experience.
• Licenses/Certifications: None

Benefits

Below are the minimum requirements used to determine eligibility for this position:

• Education requirement: Graduation from high school or the possession of a GED, HiSET or TASC Certificate.
• Experience Requirement: Four (4) years of experience performing specialized and/or technical office support work of the type and at the level of Administrative Support Assistant IV.
• Education/Experience Equivalency: One (1) year of the appropriate type and level of education may be substituted for each required year experience.
• Licenses/Certifications: None

Pay

Target Pay Based on education and experience

Schedule

Hours of operation are Monday through Friday, 7:00 a.m. to 3:30 p.m., with flexibility in scheduling. A four-day, 10-hour workweek (4/10s) may be available.

About Everything Else

Job Profile CA1002 Staff Assistant To view the full job profile including position specifications, physical demands, and probationary period, click here.

Position Type: Unlimited

Position Salary Range: $25.30 - $37.96

About Everything Else

Job Profile CA1002 Staff Assistant To view the full job profile including position specifications, physical demands, and probationary period, click here.

Position Type: Unlimited

Position Salary Range: $25.30 - $37.96

Target Pay Based on education and experience

Agency: Denver Fire Department

Redeployment during Citywide Emergencies: City and County of Denver employees may be re-deployed to work in other capacities in their own agencies or in other city agencies to support core functions of the city during a citywide emergency declared by the Mayor.

The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law.

To request any of these services at no cost to you, please contact Jobs@Denvergov.org with three business days’ notice.

Applicants for employment with the City and County of Denver must have valid work authorization that does not require sponsorship of a visa for employment authorization in the U.S. For information about right to work, click here for English or here for Spanish.