Staff Accountant (Accounts Receivable Collections Specialist)

Primary Responsibilities

• Monitor customer accounts to identify past-due balances and initiate collection efforts.
• Communicate with customers by phone and email regarding outstanding invoices and account balances.
• Investigate and resolve invoice discrepancies, payment disputes, short payments, and unapplied cash.
• Maintain accurate documentation of collection efforts, customer communications, and payment arrangements.
• Prepare and analyze aging reports while providing regular updates to management.
• Coincide with project managers and operations personnel to resolve billing issues.
• Recommend accounts for legal action, third-party collections, or write-off when appropriate.

Qualifications

• Associate's or Bachelor's degree in Accounting, Finance, or a related field preferred.
• Minimum of 3 years of accounting, accounts receivable, or collections experience.
• Strong understanding of generally accepted accounting principles (GAAP).
• Excellent analytical, organizational, and problem-solving skills.
• Strong written and verbal communication skills with the ability to professionally interact with customers.
• Ability to prioritize multiple tasks in a fast-paced environment.
• Self-motivated with the ability to work independently and collaboratively.
• Advanced proficiency in Microsoft Excel and Microsoft Office applications.
• Experience with project-based accounting, progress billing, percentage-of-completion accounting, and job costing preferred.
• Experience with Sage Intacct or similar ERP software preferred.
• Knowledge of commercial construction contracts, lien rights, and mechanics liens is a plus.
• Familiarity with HVAC, plumbing, or mechanical contracting industries preferred.