SSC Central Rent CLerk

About the Role

AIR Communities is hiring a SSC Central Rent Clerk to join our centralized operations support team in Denver, CO. This is an in-office position with a consistent schedule, offering evenings and weekends off.

Our corporate office is located in the Denver Tech Center, featuring expansive views of the mountains and downtown skyline. This role requires in-office work 5 days a week to support central administrative operations.

Responsibilities

• Post and process rent payments, accurately recording receipts and applicable fees to the appropriate ledger.
• Drive and support the printing of final account statements, deposit refunds, and mail distribution.
• Work directly with current/past residents and community teams to answer questions or resolve collection-related issues.
• Partner with the Collections department on special projects or assist with final account statements as requested.
• Support the annual renewal process of operational licenses for properties and process renewals within the budgeted month.
• Monitor and ensure accurate posting and reconciliation of assigned accounts.
• Prepare and record financial transactions.
• Analyze, research, and resolve exception items.

Requirements

• High school education and 1-2 years of related experience in data entry and customer service.
• 1-2 years of customer service or administrative experience (retail, hospitality, etc.) or equivalent combination of education and experience.
• Superior attention to detail.
• Ability to quickly learn and utilize multiple software applications and data entry systems.
• Dependable and proven ability to work independently.
• Advanced written and oral communication skills.
• Property management experience is a plus.

Benefits

• Competitive pay rate of $22.00-$25.00 per hour, based on skills and experience.
• 25% rent discount at any AIR community (subject to rental application and exclusions).
• Medical, dental, vision, and life insurance options, including HSA/FSA plans.
• Short and long-term disability insurance paid by the company.
• 401(k) plan with employer matching contribution up to 6%.
• Paid time off including vacation, sick time, and 14 holidays.
• Paid parental leave of up to 16 weeks.
• Tuition assistance program and up to 100% reimbursement for job-related certifications and licenses.
• 15 hours of paid time annually for community service.
• Commuter benefits and pet insurance.
• Consumer discounts on various products and services.
• Opportunities for ongoing professional development, leadership training, and career growth.

Work Environment

This role primarily involves computer and office equipment use. The physical demands include frequent sitting, talking, or hearing, with specific vision abilities required (close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus). Reasonable accommodations will be made for team members with disabilities.