Sr Solution Advisor

Global Healthcare Exchange (GHX) enables better patient care and billions in savings for the healthcare community by maximizing automation, efficiency, and accuracy of business processes. We bring together healthcare providers, manufacturers, and distributors to automate business processes and make more informed decisions through our cloud-based supply chain technology platform, solutions, analytics, and services.

About the role

Solution Advisors are responsible for ensuring that GHX Value Analysis clients—health systems—are successful in building a clinically integrated supply chain. You will provide expert guidance to Supply Chain clients, enabling them to make financially impactful, clinically informed decisions about medical device selection and introduction using GHX Value Analysis medical device research and analytics tools. You will serve as a primary point of contact to help clients navigate GHX Value Analysis solutions and services while providing strategies and best practices to strengthen their impact across their system.

You will proactively monitor and engage users at each account to help them get the most out of GHX Value Analysis, as well as coordinate with colleagues to support client requests. The successful candidate will be a forward-thinking hospital supply chain leader (or experienced consultant in the same space) with a track record of successfully managing complex, multi-stakeholder initiatives. This person is passionate about tackling difficult problems in healthcare and thrives in the ambiguity and opportunity of a dynamic, fast-growing technology company.

Responsibilities

• Proactively ensure your portfolio of clients is getting value from GHX Value Analysis.
• Apply your expertise in hospital supply chain to identify sources of value, pain points, and the path to success for each client.
• Develop and deploy tactics that drive solution adoption, engagement, and user satisfaction at each client.
• Serve as a trusted expert advisor to share industry and GHX Value Analysis best practices.
• Collaborate with other members of the GHX Value Analysis Services team to delegate and escalate client requests.
• Contribute to the development of scalable content resources for GHX Value Analysis clients (e.g., user guides, presentations, best practice recommendations, and other tools).
• Contribute cross-functionally to support the GHX Value Analysis business.
• Provide feedback on the product pipeline based on client feedback and your expertise.
• Develop content (webinars, blog posts) for current and prospective clients (2-3 per quarter).
• Attend conferences and/or user group meetings to bolster GHX Value Analysis market presence (2-3 per year).

Requirements

• 8+ years of experience as a hospital-based leader for strategic sourcing and/or value analysis (or external consultant) with expertise in forward-thinking best practices.
• Excellent project management skills and ability to collaborate across multiple internal and external stakeholders.
• Ability to quickly identify underlying drivers of problems, develop hypotheses, and execute on a path to solve them.
• Ability to effectively influence and communicate complex ideas to senior leaders in health systems.
• Team-oriented, doer mentality.
• Growth company DNA—ability to thrive in a dynamic, fast-paced environment.
• Degree from a nationally recognized and well-regarded four-year institution.
• Ability to travel to client sites as necessary (30-40% travel when safe to do so).

Pay

Estimated salary range: $98,000 - $130,500. The base salary range represents the anticipated low and high end of GHX’s salary range for this position. Actual salaries will vary and will be based on various factors, such as candidate’s qualifications, skills, competencies, and proficiency for the role.

Benefits

• Health, vision, and dental insurance.
• Accident and life insurance.
• 401k matching.
• Paid-time off.
• Education reimbursement.

To view more details of our benefits, visit GHX Careers.