Sr Advisory Solution Consultant

It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow—helping 85% of the Fortune 500® work smarter, faster, and better. Armis from ServiceNow protects the entire attack surface and manages an organization’s cyber risk exposure in real time. Combined with ServiceNow’s Security and Risk capabilities, as well as Identity Security capabilities from Veza, we bring together all critical capabilities to secure every asset, every identity—including AI Agents—across all environments with the right level of context—security, operational, and business—to build the first of its kind autonomous defense platform for the Agentic Enterprise.

About the role

As a Solution Consultant (SC) at ServiceNow, you will serve as the linchpin of every customer engagement. Working closely with customers and prospects in the Washington, DC region, you will demonstrate the value of the Armis platform through console demonstrations, proof-of-value deployments, and targeted training sessions.

Expected to travel up to 40% of the time on average (can vary by region).

Responsibilities

• Provide virtual and in-person technical demonstrations
• Deploy proof-of-value installations
• Lead technical training sessions based on POV findings
• Support marketing activities, conferences, and speaking engagements
• Address prospects' needs through astute verbal and written communication
• Thrive in a team-oriented culture by delivering individual contributions while collaborating with and strengthening teammates
• Think critically across the sales process, customer support, troubleshooting, and developing new use cases for internal and external consumption
• Develop prospect-facing documentation

Requirements

• BS degree in computer science, MIS, or equivalent experience
• 5+ years of experience in technical positions (SE, Pre-Sales Engineer, Solutions Architect), ideally for a Cyber Security vendor
• 5+ years of experience in customer-facing or customer support positions
• Solid understanding of networking concepts and technologies
• Demonstrated track record of taking ownership of complex initiatives and producing successful outcomes
• Experience closing complex cyber security SaaS solutions with Enterprise Customers and supporting Sales AE's / RSM's

Skills

• IoT, OT, IoMT
• Wireless technologies (WLCs, Meraki, Aruba, etc.)
• Linux Operating Systems
• Virtualized environments
• Network knowledge
• Utility Scripting (Python preferred)

Pay

For positions in this location, we offer a base pay of $168,750 - $200,000, plus equity (when applicable), variable/incentive compensation, and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location.

Benefits

• Health plans, including flexible spending accounts
• 401(k) Plan with company match
• Employee Stock Purchase Plan (ESPP)
• Matching donations
• Flexible time away plan and family leave programs