Sr. ServiceNow Developer - IT Asset Management

About the role

The Senior ServiceNow Application Developer IT Asset Management (ITAM) serves as a senior level technical authority within the enterprise ServiceNow platform, with deep specialization in Hardware Asset Management Pro (HAM Pro) and Software Asset Management (SAM).

Responsibilities

• Design, Develop, install, and troubleshoot ServiceNow applications
• Own the end to end IT Asset Management architecture within ServiceNow, with particular focus on:
• HAM Pro: procurement orchestration, receiving, inventory, asset lifecycle management, transfers, and disposals
• SAM: entitlement management, license compliance, software normalization, reconciliation, and audit defense
• Integration development and maintenance
• Continuous knowledge gathering related to current ServiceNow functionality as well as future releases
• Aid in training, documentation, and overall support
• Identify bugs/defects and resolutions to ensure platform functions as designed
• Lead complex ServiceNow development using:
• Business Rules, Script Includes, Client Scripts, UI Policies
• Flow Designer and Integration Hub/Workflow Data Fabric
• Perform other duties as assigned

Requirements

• Education/Certifications
• Minimum: Bachelor’s degree in computer science, computer engineering or programming preferred or relevant work experience
• ServiceNow Certified System Administrator (CSA) and Certified Application Development (CAD) required
• ServiceNow CIS HAM, SAM, ITSM or ITOM
• ITIL v4 (preferred)
• Work Experience
• 5+ years experience developing and operating ServiceNow
• 2+ years in a ServiceNow senior developer role
• Up-to-date knowledge of different programming languages, such JavaScript, SQL, HTML, and CSS
• Knowledge of ITIL Processes
• Proficiency in ServiceNow applications like, ITSM, HRSD, ITOM, and CMDB
• Knowledge of REST APIs, Microservices and other backend development
• Working knowledge of database systems

Qualifications

• Ability and willingness to work independently and efficiently
• Desire to work collaboratively to ensure effective execution of project deadlines
• Strongly detail-oriented with an ability to quickly identify and solve programming errors
• Analytical thinking and problem-solving capability
• Great attention to detail and time-management skills

Skills

• Ability to work independently and efficiently
• Collaborative work ethic
• Detail-oriented with strong problem-solving skills
• Strong analytical and technical abilities
• Experience with ServiceNow, ITIL, REST APIs, Microservices, and database systems

Benefits and Perks

• Paid Time Off (PTO)
• Medical and Prescription Drug Insurance
• Dental and Vision Insurance
• Retail Plans
• Short & Long Term Disability
• Life & Accidental Death Insurance
• Tuition Reimbursement
• Health Care/Dependent Care Flexible Spending Accounts
• Wellness Programs
• Voluntary Benefits (e.g., Pet Insurance)
• Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more!

Pay

$110,681.00 - $156,337.00 per year

Schedule

Day Shift