Sr. Sales Process Specialist

Key Responsibilities

• Lead and improve order entry processes for project-based sales to ensure accuracy, completeness, timeliness, and alignment with commercial terms, customer requirements, and internal controls.
• Partner with sales, finance, operations, customer service, and project teams to resolve order-related issues and ensure clean handoff from commercial activity into execution.
• Review order entry workflows and identify opportunities to improve process consistency, reduce errors, strengthen documentation, and improve overall efficiency.
• Coordinate and improve commercial processes related to proposal support, pricing workflow, contract review, forecasting, sales reporting, and order execution.
• Support CRM and related sales tools to improve data quality, process visibility, reporting accuracy, and commercial discipline.
• Help ensure alignment between commercial processes, order management, and operational execution to support revenue growth and customer satisfaction.

Qualifications

• Candidates should bring a combined 5 years experience in one or more of the following areas: Sales operations, Commercial operations, Business process improvement, Order management, Project sales support, Related commercial or operational disciplines.
• Experience supporting order entry, commercial documentation, and process controls in a project-based or engineered solutions environment is strongly preferred.
• Experience supporting complex engineered solutions, capital projects, or treatment-related commercial processes is preferred.
• Strong systems aptitude, including experience with CRM or ERP and reporting tools.
• Demonstrated ability to work effectively across sales, finance, operations, customer service, and project teams.
• Able to analyze workflows, support process changes, and drive adoption of standardized practices that improve visibility, accountability, and performance.
• Strong communication, organizational, and analytical skills.
• Able to operate effectively in a matrixed organization.

Additional Qualifications

• Experience supporting order entry, commercial documentation, and process controls in a project-based or engineered solutions environment is strongly preferred.
• Experience supporting complex engineered solutions, capital projects, or treatment-related commercial processes is preferred.
• Strong systems aptitude, including experience with CRM or ERP and reporting tools.
• Demonstrated ability to work effectively across sales, finance, operations, customer service, and project teams.
• Able to analyze workflows, support process changes, and drive adoption of standardized practices that improve visibility, accountability, and performance.
• Strong communication, organizational, and analytical skills.
• Able to operate effectively in a matrixed organization.

Pay

The estimated salary range for this position is $70,000 to $85,000 plus bonus. Starting pay is dependent on multiple factors, such as skills, experience and work location, and is not typically at the top of the range.

Benefits

• Medical
• Dental
• Vision
• 401(k) with company contribution
• Paid time off
• Paid parental leave
• Tuition reimbursement

About the Role

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.