Sr. Sales Manager

About the Role

The William Vale aims to blend the authenticity of the Williamsburg neighborhood with a forward-thinking approach to the hospitality experience. We offer a comfortable contemporary atmosphere combined with intuitive design and modern comfort, priding ourselves on warm hospitality. We promote a culture of respect, diversity, career growth, and fun, and success awaits motivated individuals who join our team.

Responsibilities

• Educate travel professionals, tour managers, production executives, corporate bookers, field publicity teams, and company travel planners about The William Vale.
• Move market share from competitors and uncover new entertainment industry travel opportunities to Brooklyn, NYC.
• Build and maintain relationships with clients to ensure high levels of guest service and ongoing satisfaction.
• Solicit, engage, and develop relationships with people in the entertainment industry to secure business and groups aligned with the property's commercial strategies.
• Collaborate with the sales team to coordinate efforts and avoid duplication.
• Strengthen relationships with existing and new customers to enable future bookings through sales calls, entertainment, FAM trips, tradeshows, etc.
• Develop community relationships to expand the customer base for sales opportunities.
• Entertain clients and hotel guests as directed by the Director of Sales and General Manager.
• Manage and develop relationships with key internal and external stakeholders.
• Participate in sales calls, phone solicitation/prospecting, and market analyses to acquire new business.
• Execute operational aspects of booked business, including generating proposals, writing contracts, and customer correspondence.
• Identify new business opportunities to achieve personal and sales organization goals.
• Understand market competitors, economic trends, and positioning to shift market share and optimize profitability.
• Serve as a subject matter expert by understanding customer business issues and concerns to offer better solutions.
• Support the company’s service and relationship strategy to drive customer loyalty through service excellence.
• Interact with guests to obtain feedback on product quality and service levels.
• Collaborate with the Sales and Marketing team to promote initiatives.
• Submit weekly activity reports and log activities in Delphi FDC.
• Initiate sales agreements and individual resumes to ensure a seamless guest experience.

Qualifications

• A 4-year bachelor’s degree in business administration, marketing, hotel and restaurant management, or a related major is preferred.
• Minimum 5 years of sales experience in a luxury hotel environment.

Skills

• Complete understanding of forecasting, selling, and dynamics of the Brooklyn and greater Manhattan market and competitive set.
• Highly motivated and able to work independently.
• Ability to handle confidential information discretely.
• Self-starter with excellent presentation skills.
• Proven track record of successful sales history.

Pay

$70,000 - $90,000

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.