Sr People Business Partner

About ThredUp

ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world's largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp’s Resale-as-a-Service, some of the world's leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers.

How You Will Make An Impact

As the Sr. People Business Partner for our Operations team, you will serve as a trusted People leader in a large, fast-paced distribution center environment. This role is critical to the long-term success and stability of our Suwanee, GA facility. You will be an active and visible member of the Operations Leadership team and will work closely with leaders to engage and develop 500+ team members. You will thrive in this role if you like combining your business acumen and HR experience while maintaining a high sense of curiosity and sense of humor. You are relationship-focused, business savvy, and can get into the weeds when needed, without losing sight of the bigger picture. You approach decisions with fairness, consistency, and good judgment. You are steady in ambiguity, not easily swayed or reactive, and you balance empathy with accountability and know when to listen, when to advise, and when to challenge. While our distribution center may be open 24/7 - you may have to flex your schedule from time to time based on the needs of the business to be a true business partner. When our team shows up for work, they are energized and motivated to succeed - all while being the most crucial piece to keeping the ThredUp operations humming.

What We’re Looking For

• Masterful Relationship Builder: Outstanding interpersonal skills and the ability to build trust across all levels, from leaders to individual contributors and hourly team members.

• Grounded Adviser: leverage experience to challenge assumptions and remain steady under pressure and ambiguity.

• HR Expertise: 5+ years of human resources experience at a business partner level or above, ideally in a high-volume or operations-focused environment, with a focus on enhancing employee engagement and retention.

• Employee Relations Leader: Proven success in managing employee relations in a fast-paced, high-volume operations environment.

• Confidential and Adaptable: Ability to navigate sensitive situations with discretion, work independently under pressure, and thrive amid ambiguity.

• Developer of Talent: Experience coaching hourly employees and first-level supervisors, fostering leadership development and succession planning.

• Track Record of Success: A history of professional growth and leadership, reflecting your commitment to excellence.

What We Offer

• Competitive salary (we leverage market data)

• Many ThredUp employees also have the opportunity to own shares of ThredUp stock and are eligible for discretionary restricted stock unit awards

• Employee stock purchase plan

• Flexible PTO (take the time you need) + 13 company holidays

• Paid Sabbatical after 3 years of full time employment

• Generous paid parental leave for new mothers and fathers

• Medical, dental, vision, 401k, life and disability insurance offered

We Live By Our Core Values

• Transparency
• SpeakingUP
• Thinking Big
• Infinite Learning
• Influencing Outcomes
• Seeking the Truth

Diversity, Inclusion and Belonging

We believe diversity, inclusion and belonging is key for our team. At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you.

Equal Opportunity Employer

This role is not eligible for visa sponsorship.

Accessibility

If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email disabilitysupport@ThredUp.com the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. General application inquiries will not receive a response.