Sr. Manager, RCM Practice Services

Job Description

The Senior Manager, RCM Practice Services is responsible for maintaining key relationships with practice executives, managing RCM performance for assigned practice locations, and developing performance initiatives for practice-based revenue cycle management (RCM) teams, third-party RCM vendors and internal One Oncology teams.

• Develop and maintain collaborative relationships with practice executives and key physician leadership at each practice you support.
• Analyze data trends and performance metrics related to the Revenue Cycle and be able to communicate performance status to an executive audience.
• Prepare analysis and insights for practice and executive-level RCM leadership on practice performance during Monthly Operations Reviews.
• Implement new workflows, policies, and procedures using OneOncology best practices to bring standardization across all practices on the RCM platform.
• Develop and successfully execute action plans to resolve performance issues and/or RCM process inefficiencies.
• Assist with occasional system maintenance and management of centralized data components for each practice.
• Collaborate with the COE Team to develop best practices and their supporting documentation, including: process maps, QRG’s, and training materials.
• Perform effectively in a matrix environment where multiple and competing customer demands are likely.

Qualifications

• 5+ years in relevant healthcare and RCM leadership experience
• Bachelor’s degree or equivalent experience required
• Coding certification preferred
• Oncology experience a plus
• Significant travel
• Strong verbal and written communication skills required
• Must be detail oriented and organized
• Strong Microsoft suite skills required including Excel and PowerPoint
• Flatiron OncoEMR proficiency desired but not required
• G4 Centricity proficiency desired but not required
• Knowledge of practice management software preferred
• High integrity, including maintenance of confidential information