Sr Manager Marketplace (Digital Commerce & Pricing)

About the role

The Senior Manager, Marketplace (Digital Commerce & Pricing) is responsible for owning and optimizing performance across major marketplace channels. This strategic and hands-on leader manages all aspects of marketplace operations, including listings, content, advertising, promotions, and pricing decisions. Operating with significant autonomy, the Senior Manager leverages data-driven insights to influence strategy, optimize performance, and deliver measurable business results. This position reports to the Director and acts as a subject matter expert for marketplace operations, pricing strategy, and digital commerce trends.

Responsibilities

• Own and optimize performance across third-party marketplace channels (Amazon, Walmart, etc.), focusing on revenue, conversion, profitability, and customer experience.
• Develop and execute marketplace strategies across assortment, pricing, content, and promotional activities.
• Lead pricing and promotional strategies to maintain competitiveness and protect margin.
• Monitor and respond to competitive dynamics, assortment gaps, pricing trends, Buy Box performance, and algorithm changes.
• Analyze marketplace data (traffic, conversion, pricing, advertising, sales) to identify risks and growth opportunities.
• Partner with Marketing to optimize sponsored advertising performance and ROAS.
• Collaborate with Product, Merchandising, and Supply Chain teams for optimal assortment, inventory, and fulfillment performance.
• Work with Marketing and Finance to support P&L management and business planning.
• Establish and track KPIs and continuously optimize performance.
• Drive adoption of best practices and tools for pricing and performance tracking.
• Identify and implement continuous improvements in marketplace execution, workflows, and analytics.
• Serve as a subject matter expert on marketplace operations and digital commerce trends.
• May lead or mentor analysts or cross-functional project teams supporting marketplace initiatives.
• Provide guidance, coaching, and subject matter expertise to less experienced team members.
• Lead cross-functional initiatives and influence without direct authority across matrixed teams.
• Foster collaboration and alignment across Marketing, Merchandising, Finance, and Operations stakeholders.

Requirements

• Bachelor’s degree in Business, Marketing, Finance, or a related field.
• 10+ years of experience in eCommerce, marketplace operations, or digital commerce roles.
• 3+ years of direct experience managing marketplace channels (Amazon, Walmart, or similar platforms).
• Proven track record of driving revenue growth and improving conversion rates within digital commerce environments.
• Experience managing pricing, promotions, or competitive positioning in an online marketplace.
• Strong analytical skills with hands-on experience using data tools (Excel, SQL, BI platforms).
• Experience working cross-functionally with Marketing, Merchandising, Finance, and Operations teams.

Qualifications

• High degree of business acumen with comfort managing revenue and margin trade-offs.
• Effective communicator able to articulate ideas to technical and non-technical audiences.
• Strong collaboration skills and ability to influence without direct authority.

Skills

• Analytical mindset with the ability to interpret data and drive actionable insights across marketplace performance.
• Ability to operate in a fast-paced, performance-driven environment with multiple competing priorities.
• Adaptable, communicative, detail-oriented, insightful, and problem-solving skills.

Benefits

• Paid Time Off (22 days plus 7 major holidays and 1 floating holiday)
• Online and retail discounts
• Company match 401(k) plan
• Physical and mental health wellness programs
• On-site amenities (daycare, cafeteria, fitness center, and coffee shop at our HQ)

Pay

Competitive base salary + bonus on eligible positions.

Schedule

Not specified.