Sr. Manager, Events

Essential Duties And Responsibilities

• Lead end-to-end planning and execution of B2B events, including trade shows, symposiums, ZO Master Class, and physician education programs.
• Oversee DTC events, including ambassador summits, influencer activations, and consumer experiences in partnership with the Consumer Marketing team.
• Plan and execute internal corporate events, including the annual Global Sales Meeting, leadership off-sites, and employee engagement events.
• Manage all event logistics, including venue selection, vendor contracts, catering, A/V, signage, registration, and on-site execution.
• Develop and manage event budgets, ensuring cost-effective execution while maintaining ZO brand standards.
• Partner with Professional Relations to align event execution with strategic objectives, speaker programming, and attendee invitations.
• Cook up and manage event marketing materials, invitations, pre/post communications, and promotional assets with Creative and Marketing teams.
• Manage event timelines, run-of-show documents, and cross-functional workback schedules to ensure seamless delivery.
• Lead and develop the Events Lead, ensuring proper delegation and professional growth.
• Oversee on-ground content capture strategy at events, partnering with Events Lead to ensure lo-fi and professional content is captured for social and marketing use.
• Track event performance metrics, attendee feedback, and ROI; prepare post-event reports with recommendations for improvement.
• Represent ZO Skin Health at events and industry functions, ensuring brand standards and professional presence.
• Monitor industry trends and competitor events to identify opportunities for innovation and differentiation.

Knowledge, Skills & Abilities

• Bachelor's degree in Marketing, Communications, Hospitality, Event Management, or related field.
• 6+ years of experience in event management, preferably within beauty, skincare, medical aesthetics, or premium consumer brands.
• Proven track record of managing large-scale B2B, consumer, and corporate events with budgets of $200K+
• Strong vendor negotiation and contract management skills.
• Excellent project management, organizational, and communication skills.
• Experience managing direct reports and developing team members.
• Able to travel domestically and internationally (50-60%) for event execution.
• Proficiency in event management software, project management tools, and Microsoft Office Suite.
• Able to thrive in a fast-paced, dynamic environment and manage multiple priorities simultaneously.

Work Environment

• The work environment is indoors in a professional office environment.
• The floor surfaces are carpeted in office areas and conference rooms with vinyl floor covering typical in hallways, break rooms, and computer rooms.
• Frequent travel to event venues is required.

Work Hours

• The work schedule is 5 days per week, 8 hours per day.
• Initial start time may vary, with work hours typically from 8am-5pm.
• Work hours and shifts are subject to change depending on operating business conditions and needs.
• Extended hours and weekend work required during event periods.
• The position resides in Orange County but is hybrid, with 2 days being remote work.