Sr. IT Engineer

Description

Support and maintain enterprise infrastructure, identity, collaboration, cloud, and telecommunications platforms.
Perform server provisioning, patching, upgrades, and endpoint management activities.
Troubleshoot network connectivity, system performance, and storage issues to ensure reliability and uptime.
Administer and maintain virtualization, networking (LAN/WAN/VPN), and storage environments.
Contribute to larger infrastructure projects and lead small to mid-size initiatives, including infrastructure modernization, cloud migration, and M&A integration activities.
Implement and maintain monitoring, patching, and configuration management tools.
Provide Tier 2/3 support for infrastructure and identity-related incidents across multiple sites.
Manage and maintain backup, recovery, and disaster recovery processes and documentation.
Collaborate with Security and Operations teams to maintain secure and compliant IT/OT environments, including network segmentation and system hardening.
Partner with other engineers and vendors during site integrations, contributing to migration planning and validation testing.
Develop accurate technical documentation, system diagrams, and standard operating procedures to support operational continuity.
Ensure knowledge sharing and documentation standards are maintained to ensure continuity across global IT operations.
Contribute to infrastructure automation and operational efficiency initiatives.

Requirements

• Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent 5+ years of experience managing enterprise-scale Microsoft infrastructure across multiple sites or business units).
• Demonstrated success managing enterprise infrastructure, cloud, identity, and collaboration platforms.
• Experience independently leading small to mid-size infrastructure initiatives such as cloud migrations, endpoint management deployments, or M&A integrations.
• Proficiency administering enterprise infrastructure, cloud, identity, and collaboration technologies.
• Experience with virtualization, networking (LAN/WAN/VPN), and backup/recovery solutions.
• Experience with endpoint management and patch management tools.
• Strong troubleshooting and analytical skills for diagnosing complex infrastructure and identity issues.
• Familiarity with automation and scripting technologies.
• Understanding of cybersecurity and compliance practices, including system hardening and access control management.
• Strong collaboration and communication skills with cross-functional IT, Security, and Operations teams.
• Ability to communicate technical concepts effectively to both technical and non-technical audiences.
• Proven ability to work independently, prioritize multiple tasks, and deliver high-quality results in a fast-paced environment.

Summary Of Benefits

• Group health & welfare benefits: Options for Medical, Dental and Vision insurance, Health Savings Account (requires participation in eligible medical plan), and Flexible Spending Accounts.
• Company-paid benefits: Employee Life Insurance & Accidental Death & Dismemberment (AD&D), Long Term Disability (LTD), Kavira (requires participation in medical plan).
• Voluntary, employee-paid benefits: Employee Supplemental Life & AD&D, Spouse and Dependent Life & AD&D, Short Term Disability (STD), Accident, Critical Illness, and Hospital Indemnity, Employee Assistance Program.
• Flexible Time Off Program
• Paid Parental Leave
• Paid Holidays

Benefits and incentive compensation

Benefits and incentive compensation may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.

Compensation

The compensation for this role is competitive and will be based on experience and qualifications. The anticipated range is $78,000.00–$124,000.00.

Our company policy

Our company policy is that we are unable to provide visa sponsorship. Candidates must already be legally authorized to work in the United States without the need for sponsorship now or in the future.

Position Eligibility

This position is eligible for the Resolution Medical annual incentive program.

401(k) Plan

Company-provided Safe Harbor Contribution of 3% of eligible earnings.