Sr IT Business Systems Analyst

We offer remote work opportunities (AK, AR, AZ, CO, FL, HI, IA, ID, IL, KS, LA, MD, MN, MO, MT, NE, NV, NM, NC, ND, OK, OR, SC, SD, TN, TX, UT, VA/DC, WA, WI & WY only). Our Department of Defense contract requires US citizenship and a favorably adjudicated DOD background investigation for this position. Veterans, Reservists, Guardsmen, and military family members are encouraged to apply.

About the Role

The Senior IT Business Systems Analyst is customer focused and facilitates turning functional business requirements into automated applications and tools to drive business processes. The position collaborates with business subject matter experts to ensure relevant analysis and translation of business requirements into technical solutions. Facilitates meetings, identifies, collects, and organizes requirements and business process requirements. Clarifies complex business issues and recommends solutions. Advocates business process improvement through analysis, process change, and technology application.

Requirements

• Bachelor's degree or any other relevant degree or equivalent experience
• 3 - 5 years’ experience in an IT Business Systems Analyst role
• Increasing involvement in moderate to complex projects
• Experience with process flow mapping, documentation and design
• Ability to facilitate and negotiate solutions across enterprise applications
• Demonstrated ability to lead and influence stakeholders

Preferred Qualifications

• 2 - 5 years’ experience in a healthcare environment
• Experience performing data analysis and documenting data requirements
• 1 or more years’ experience in an Agile environment using Jira toolset
• Experience writing technical stories and tasks to guide development

Responsibilities

• Develops, delivers, and maintains quality IT solutions to support business processes, in line with IT guidelines and architectures.
• Balances clients' business requirements and preferred technical architecture.
• Recommends creative and innovative solutions to business or technical problems.
• Provides client support for operation systems consistent with service level agreements (SLAs).
• Ensures work is technically sound and in compliance with established quality and timeliness standards.
• May lead project team assignments of moderate scope requiring expert technical skills in process flows, data mapping, and systems design.
• Facilitates requirements analysis and design sessions.
• Works with cross-functional teams to prioritize development priorities.
• Coaches, mentors, and trains team members.
• Documents process flows, data mapping, and IT designs; works collaboratively with team members.
• Familiar with minimal viable product Agile concepts.
• Takes active steps to increase understanding of client's business environment, priorities, and processes, and emerging technology issues.
• Interfaces with customers and other departments to ensure project objectives are achieved.
• Interacts with vendors on routine testing matters.
• Analyzes and identifies core business processes for application design.
• Communicates issues openly, honestly, and timely with peers, management, and customers.
• Supports preparation and presentations of new initiatives to senior leadership to help obtain buy-in and support.
• May work with vendors to clarify and resolve tool/software functionality issues.
• Participates in the definition, implementation, and execution of best practices.
• Regular and reliable attendance is required.

Skills

• Communication / People Skills: Ability to influence or persuade others under positive or negative circumstances; adapt to different styles; listen critically; collaborate.
• Computer Literacy: Ability to function in a multi-system Microsoft environment using Word, Outlook, TriWest Intranet, the Internet, and department software applications. Knowledge of tools used to develop and validate formal models of a business, such as diagraming tools, modeling tools, and requirement management tools.
• Coping / Flexibility: Resiliency in adapting to a variety of situations and individuals while maintaining a sense of purpose and mature problem-solving approach is required. Brings the group to consensus and obtains approval for the defined requirements.
• Independent Thinking / Self-Initiative: Critical thinkers with ability to focus on things which matter most to achieving outcomes; commitment to task to produce outcomes without direction and to find necessary resources.
• Information Management: Ability to manage large amounts of complex information easily, communicate clearly, and draw sound conclusions.
• Multi-Tasking / Time Management: Prioritize and manage actions to meet changing deadlines and requirements within a high volume, high stress environment.
• Problem Solving / Analysis: Ability to solve problems through systematic analysis of processes with sound judgment; has a realistic understanding of relevant issues.
• Technical Skills: Understanding of system/process engineering concepts; ability to fully understand business functions and needs, priorities, processes, and emerging technology issues.

Working Conditions

• Works in a standard office environment, with minimal travel
• Works non-regular hours as required

About the Company

Taking Care of Our Nation’s Heroes. It’s Who We Are. It’s What We Do. Do you have a passion for serving those who served? Join the TriWest Healthcare Alliance Team! We’re On a Mission to Serve®! Our job is to make sure that America’s heroes get connected to health care in the community. At TriWest Healthcare Alliance, we’ve proudly been on that important mission since 1996.

Benefits

• Medical, Dental, and Vision Coverage
• Paid time off
• 401(k) Retirement Savings Plan (with matching)
• Short-term and long-term disability, basic life, and accidental death and dismemberment insurance
• Tuition reimbursement
• Paid volunteer time
• Frequent pay raises and overtime opportunities
• Recognition and reward programs

Pay

This position ranges from around $107,000 - $113,000 per year.